I had an appointment for 9:15 and it took 2 hours so it seems why did I make an appointment but other then that everything was fine.
8/2/2024
Durwood A. VERIFIED CUSTOMER
Excellent
8/2/2024
Michael I. VERIFIED CUSTOMER
Bob was excellent and kept me informed. I’m a very happy customer!
8/2/2024
Jill L. VERIFIED CUSTOMER
Bill Collins has always been extremely professional and as always willing to please. He goes above beyond to make your experience pleasant..
8/2/2024
Catherine D. VERIFIED CUSTOMER
Bill was very helpful and is always genial. He ensured that the concern with my car was addressed and explained the options.
8/1/2024
Vincent C. VERIFIED CUSTOMER
No complaints. All went well
8/1/2024
Francis B. VERIFIED CUSTOMER
All great - Samantha is fantastic
8/1/2024
David B. VERIFIED CUSTOMER
I travel all the way to Sullivan due to less than satisfactory service department experiences over a 4 yr period. McGee is equally as good as Sullivan, but have found Sullivan to be a bit closer to where I live when making appointments on my day off and not working in Boston. I wish wait times were shorter but seems to be common at every service department post-covid. Appreciate the clean and friendly atmosphere and comfortable waiting area at every Toyota Dealer.
8/1/2024
Brandon B. VERIFIED CUSTOMER
I have never been treated so badly at Toyota and I am very disappointed
8/1/2024
Robert Q. VERIFIED CUSTOMER
Great service Keep up the good work
8/1/2024
Lydia M. VERIFIED CUSTOMER
everything was good
8/1/2024
Debra Z. VERIFIED CUSTOMER
I went to another dealership for my previous service and was very disappointed. They didn’t give my car the extra care that Sullivan Brothers Nissan had given my previous Rouge. So since I now have a Sienna, I decided to go to Sullivan Brothers Toyota, and I was treated by very polite service men. They helped me with my walker, explained what would be done, and that it might take longer because it was a 6 cylinder vehicle. When it was done, I received the same kind help. A+++
7/31/2024
George A. VERIFIED CUSTOMER
Christian is always courteous and knowledgeable
7/31/2024
Anne S. VERIFIED CUSTOMER
He was very prompt, efficient and professional and it’s a pleasure to have had him help me out! Patty is also terrific!!
7/31/2024
Joanne P. VERIFIED CUSTOMER
Samantha was very helpful and answered all of my questions, especially since this was my first time there.
7/30/2024
Ethan R. VERIFIED CUSTOMER
Patty took extremely good care of me and my vehicle during my visit.
7/30/2024
Chelsea S. VERIFIED CUSTOMER
Christian was super helpful and informative about what was happening with my vehicle. I always feel like I am in good hands and never have to worry when he is my service rep.
7/30/2024
Brian K. VERIFIED CUSTOMER
Great experience, fixed my A/C.
7/30/2024
Christine B. VERIFIED CUSTOMER
Christian Small was friendly, attentive and professional from start to finish. The waiting room is lovely and clean. I intend to become a Sullivan Bros. service customer for my 2018 Lexus RX 350 from this point forward. My oil change and tire rotation was competed in a timely fashion as promised ! Thank you Sullivan Bros and thank you Christian Small ! Christian is an exemplary employee who represents your interests well.
7/30/2024
Janet W. VERIFIED CUSTOMER
Patty is awesome! Always pleasant and such a classy dresser! She knows her stuff! I look forward to seeing her when I bring my car in to be serviced!