The service team at Sullivan Brothers never disappoints
7/25/2024
Elaine H. VERIFIED CUSTOMER
Service was good technician polite and professional, but very long wait
7/24/2024
John P. VERIFIED CUSTOMER
Didn't reset my maintenance reminder but a service rep came out to do it
7/24/2024
Karen C. VERIFIED CUSTOMER
Patty is awesome!!
She was outstanding !
Needs a generous raise
7/24/2024
Kim S. VERIFIED CUSTOMER
I waited 1 hour and 45 minutes for a tire rotation. That's just crazy! My time is worth something to me,too!
7/24/2024
Karen T. VERIFIED CUSTOMER
Patty is consistently well informed and communicates effectively.
7/24/2024
Carol S. VERIFIED CUSTOMER
Ok
7/24/2024
Robert L. VERIFIED CUSTOMER
????
7/24/2024
Dawn M. VERIFIED CUSTOMER
I spent 3 hrs there with an appointment, unacceptable
7/24/2024
Bradford D. VERIFIED CUSTOMER
Patty was fantastic, I'll be back!
7/23/2024
Jeremy F. VERIFIED CUSTOMER
I am impressed by the outstanding service provided by Patty and the excellent work by the technician.
7/23/2024
Catherine H. VERIFIED CUSTOMER
All went well
7/23/2024
Susan S. VERIFIED CUSTOMER
Samantha was terrific. Pleasant and had excellent follow thru
7/23/2024
Russell D. VERIFIED CUSTOMER
Came in for oil change and tire rotation with a coupon that was sent to my house from the dealership. Service manager, Patty, didn’t seem thrilled that I brought in a coupon that offered such a great discount. She told me over and over that I was getting this for “nothing” though paid $35 for this service. She seemed to put off by the fact that I got such a great deal. Everybody else at the dealership was pleasant, professional, and courteous. Everyone has a bad day I get it, but I just seems that she was annoyed.
7/23/2024
James B. VERIFIED CUSTOMER
Always have a great experience here
Everybody is nice and helpful
7/23/2024
Linda G. VERIFIED CUSTOMER
Work done quickly. Staff always kind.
7/23/2024
Roxanne G. VERIFIED CUSTOMER
Every thing was done in good time and Bob was very professional and informative
7/23/2024
Peter H. VERIFIED CUSTOMER
I ordered a black exhaust tip, all season floor mats & predator steps for my 2024 Tacoma sport. Christian in service was great as was my salesman Mike & we all noticed immediately that the predator steps had two recognizable gashes. We were all baffled that the technician installed & never noticed the defect?? Also noticed the back seat mats weren’t there. Christian went & got them as they were left in the box by the technician???. Have to come back again as they had to reorder the steps. Unfortunate but Christian & Mike took care of me! Not very confident in the technician who installed tho! Appreciate ~Peter
7/23/2024
Catherine C. VERIFIED CUSTOMER
Bill is great! He is very thorough. He makes sure I know what my repair cost are before doing any work. He also lets me know about my maintanance needs. He is personable and respectful! Everyone tells me not to go to a dealer for repairs, but I believe Bill is honest with me all the time regarding my vehicles repairs!!!
7/21/2024
Jeff B. VERIFIED CUSTOMER
Bill was fantastic! Very professional and courteous.