Love Bob, He’s the best. Always answers my questions !
6/1/2024
David U. VERIFIED CUSTOMER
Loved the new service performed app. Videos were nice touch!
6/1/2024
Tyler T. VERIFIED CUSTOMER
It took 3 hours for an oil change…. My appointment was at 9 I didn’t leave with my truck until 12:30….horrible! Most of the people who showed up after me left before I did
5/31/2024
Hannah P. VERIFIED CUSTOMER
Friendly and helpful! I’ve had many a bad experience at this Toyota but Christian has been a game changer lately!
5/31/2024
Debra B. VERIFIED CUSTOMER
The service guys are great and they are very knowledgeable and kind!
5/31/2024
William S. VERIFIED CUSTOMER
Excellent service . The evaluation to determine the source of the problem appears to have been comprehensive…hopefully, replacing the ECU will completely resolve the problem.
5/31/2024
Robert D. VERIFIED CUSTOMER
Samantha was great very helpful
5/31/2024
Karen M. VERIFIED CUSTOMER
I so appreciate Bill Collins’s empathy and professionalism! He was informative, kind and efficient in all aspects of his job.
Thank you Bill!
5/31/2024
Susan L. VERIFIED CUSTOMER
Overall was good, however time appointment took was about 1 hour longer than expected.
5/31/2024
Arthur A. VERIFIED CUSTOMER
Unfortunately Rust spot on vehicle was not addressed except to say " your problem".
5/31/2024
Stephen G. VERIFIED CUSTOMER
Samantha was great! Thanks
5/30/2024
Jacqueline S. VERIFIED CUSTOMER
Excellent work in a very timely manner
Service people very considerate
5/30/2024
Josh M. VERIFIED CUSTOMER
It went well. Thanks
5/30/2024
Maryann B. VERIFIED CUSTOMER
My experience with Bob was great. I am very satisfied with the customer service at Sullivan Brothers Toyota!!
5/29/2024
Tara L. VERIFIED CUSTOMER
Took too long was told it would be about an hour to an hour and an half took 3 hours. Was quoted the wrong price. People were kind of rude and disrespectful. Tried to force me into doing something I didn’t want to do at the time. Also one of the front covers to where you would tow my car is now missing.
5/29/2024
Jane M. VERIFIED CUSTOMER
From start to finish very dissatisfied!
5/29/2024
Kenneth D. VERIFIED CUSTOMER
Professional and courteous!
Offering a shuttle service - outstanding
5/29/2024
Hakeem M. VERIFIED CUSTOMER
The driver was rude. I didn’t receive my car back to me after dropping it off from 8am till 320pm Customer service was rude and no help
5/29/2024
Bruce M. VERIFIED CUSTOMER
This is the first bad experience at Sullivan Brothers. It took too long, and I was not kept informed on my cars progress.
5/29/2024
Heather C. VERIFIED CUSTOMER
I had an appointment for a state inspection which should take no more than 30 minutes. After waiting for over an hour, I was told it would be another 30 minutes. I couldn’t stay, so I wasted an hour of my day with my newborn baby at your dealership. Now I have to go back and take care of the inspection another time. Very frustrating.