When my new Prius was returned to me after service there was a large scrape on the driver’s side fender. I got Patty M & showed her. She started making excuses and denying responsibility instead of working with me. She finally reviewed all videos and could not confirm or deny. She took it to have it “buffed out” where non-matching paint was applied. Next to the Collision Center where a $2100+ repair quote was made (they were nice & professional). And I was sent to the business manager who said it was a scrape not a ding - so not covered. I left very upset.
5/29/2024
Bharat P. VERIFIED CUSTOMER
I had booked appointment for sticker only. And even though I had prior appointment I had to wait 1 hour. Why?
5/29/2024
Janice D. VERIFIED CUSTOMER
Service was efficient and what i expected for cost. Service member was polite and helpful!!
5/28/2024
Susan W. VERIFIED CUSTOMER
I like working with bill. He is calm, honest and straightforward.
5/28/2024
Shawn N. VERIFIED CUSTOMER
Thank you ALL.
5/28/2024
Robert C. VERIFIED CUSTOMER
Good service
5/28/2024
Mondonna S. VERIFIED CUSTOMER
N/A
5/28/2024
Virginia C. VERIFIED CUSTOMER
Thank you, Bob, for another great experience at Sullivan Brothers!
5/26/2024
Christina H. VERIFIED CUSTOMER
The kid that pulled my car around broke my key fob
5/26/2024
Michael S. VERIFIED CUSTOMER
Great service as always
5/26/2024
Thomas B. VERIFIED CUSTOMER
Smooth and good service as always.
5/25/2024
Robert R. VERIFIED CUSTOMER
Christian Small is top notch !
Everything was explained in a timely manner and I was in and out in no time ????
5/25/2024
Cathy C. VERIFIED CUSTOMER
Today was my first experience with the shuttle service. The gentleman was very polite and dropped me off and picked me up at Target! Great service and I think his name was Bill.
5/25/2024
Vincent H. VERIFIED CUSTOMER
Patty provided me with outstanding service
5/25/2024
Arbo Machine. VERIFIED CUSTOMER
Bob is the best very helpful
5/25/2024
Susan T. VERIFIED CUSTOMER
Excellent timely service, thank you!
5/25/2024
Bruce C. VERIFIED CUSTOMER
Michelle was excellent today and super nice!
5/24/2024
Jennifer W. VERIFIED CUSTOMER
The service I received was on point. I was serviced by Darren Andrews and look forward to working with him in the future.
5/24/2024
Richard T. VERIFIED CUSTOMER
The service was great, the addition transmission fluid replacement had me there longer! For my vehicle I know this effort provides me more years of excellent performance!
5/24/2024
Marianne B. VERIFIED CUSTOMER
Bob was so very professional… kind, helpful, and attentive! He made a bad day so much better! Thank you Bob!!!