Service advisor was fantastic. Wait was a little long though.
2/8/2025
Patricia D. VERIFIED CUSTOMER
Patty M. is the best! So professional and helpful while being friendly and kind.
2/8/2025
Debra B. VERIFIED CUSTOMER
Everyone is awesome!
2/7/2025
Michelle S. VERIFIED CUSTOMER
Fast efficient quality service as usual! Great job guys!!!
2/7/2025
Sue K. VERIFIED CUSTOMER
another good service call. Christian is taking good car of me and my car.
2/7/2025
Derek B. VERIFIED CUSTOMER
Christian was super helpful and was also able to address a small cosmetic fix during maintenance.
2/6/2025
Jeff P. VERIFIED CUSTOMER
I always receive top quality service, which is extremely important for me as my truck has 165k miles. The service enables me to drive my old truck with confidence.
2/6/2025
Thomas P. VERIFIED CUSTOMER
Fast service visit. Quick for oil change.
2/6/2025
Keiko F. VERIFIED CUSTOMER
Bob
You are great. Thank you
2/6/2025
William A. VERIFIED CUSTOMER
Every thing went well. The staff were great. You have a very good team
2/6/2025
Susan C. VERIFIED CUSTOMER
Christian is a great service rep. Helpful and personable. Unfortunately Sullivan's labor and parts markup is way out of line. No wonder why people don't like dealing with dealerships. Thanks otherwise..
2/6/2025
Edward C. VERIFIED CUSTOMER
Bill was great got me in and checked my car out. Your team is great I have no issues with your service your team is ready to help all the time.
Thank you
Chirp Cahoon
2/5/2025
Catherine C. VERIFIED CUSTOMER
Bob was great…laughed at my jokes ???? and the staff were efficient and thorough
2/5/2025
Kathleen H. VERIFIED CUSTOMER
The Toyota service department is always exemplary-unfailingly polite and helpful.
2/5/2025
Edward C. VERIFIED CUSTOMER
All turned out fine.
2/5/2025
Beverly M. VERIFIED CUSTOMER
I was very satisfied with Bill,he is very nice ????
2/5/2025
Stephanie D. VERIFIED CUSTOMER
1. I had to spend $100 on new lug nuts. You put new tires on in Oct. Thankfully my flat happened at home and my husband was there. The lug nuts were stripped. He almost broke one getting them off. I never would have been able to get them off if I was on the side of the road.
2. I dropped my flat tire off on Sat. Patty said come back after 2 pm on Mon. It will be a quick fix. I showed up just after 2 pm. She THEN called to make sure my tire had come in. I needed my car that night and had been told it would be a quick fix at 2 pm. I took the shuttle home. At 5:20 pm, no call. My son and I went back. I needed to be out of there by 5:45. Did not get my car back until 6 pm. My son missed practice.
Just a very frustrating day. Luckily it was under warranty so the tire was only $40 for mounting but I was not happy to spend $100 on new lug nuts. My new tires were the only time those had been touched by anyone but you guys and they were stripped.
2/5/2025
Kathryn A. VERIFIED CUSTOMER
I much appreciate his care and attention to both my 2014 Rav 4 and me as a returning customer and human being.
I am solo so just cant handle a car payment right now. I wish I could!