Christian is always cheerful; it's nice to start the morning with a smile from others. He asks about car in general & remembers the last time it was serviced.
Does a great job!
2/3/2025
Michelle G. VERIFIED CUSTOMER
Class act.....as always
2/2/2025
Aaron S. VERIFIED CUSTOMER
Nice and pleasant but very pushy on sales deals. This is not unique to her, this happens every time I go to Toyota.
2/2/2025
Sam P. VERIFIED CUSTOMER
All the receptionists were incredibly kind even though they seemed to be VERY busy. Service came out great
2/2/2025
Matthew C. VERIFIED CUSTOMER
New customer, look forward to future business
2/1/2025
George L. VERIFIED CUSTOMER
Bob was great, the gentleman at the service desk was great. My car was feeling good when I left and I have zero complaints. Keep up the great work!
2/1/2025
Rose C. VERIFIED CUSTOMER
I didn’t mind the 3 hour wait. But Patti confused me with another customer which not only extended the wait time but increased my payment. She apologized when she realized what had happened. My text notice told me I needed a new battery. My car was waiting without the new battery then had to go back to the shop. I waited patiently and Patti never notified me that my car was ready. I saw a text that was sent 20 minutes previously that it was ready.
I’m done dealing with her after so many years! More than 10.
My friend who also used to go through Patti, and I called her the “crazy lady”. My friend died 6 years ago. I thought of her today, as I always do when I’m at Sullivan Brothers. I so wished we could’ve laughed together.
2/1/2025
Jean M. VERIFIED CUSTOMER
I am always pleased with the service I received from Sullivan Bros.Christian was very nice and helpful and made me smile. Thank you ????
2/1/2025
John P. VERIFIED CUSTOMER
Excellent service
2/1/2025
Jake H. VERIFIED CUSTOMER
Christian is as good as it gets for an employee
2/1/2025
Larry V. VERIFIED CUSTOMER
I look forward to each visit to Sullivan Brothers Toyota of Kingston. The staff is superb, and the work done on my Tacoma is first rate! Also, the building itself is immaculate with excellent amenities, coffee, tea, snacks etc, and comfortable recliners to sit in. Today I met a new intake person, Shauna. She could not have been better! She came out to greet me and pulled up my account telling me the service about to be performed on my truck. She was extremely friendly and upbeat making me feel as if I was the only person she was going to see today. Shauna is a great addition to Sullivan’s. Another wonderful experience!
1/31/2025
Kevin M. VERIFIED CUSTOMER
Service coordinator was outstanding.
1/31/2025
Jessica S. VERIFIED CUSTOMER
Christian is great. Professional and helpful. It should not take two hours for an oil change though
1/31/2025
David B. VERIFIED CUSTOMER
Service received and performed was excellent at every level. Service advisor was courteous, on task and very efficient. Keep up the great work, it’s why I come there in lieu of Toyota dealers in the area where I live, and I’ve been to 6 or 7 of them. Many thanks !!
1/31/2025
Katherine J. VERIFIED CUSTOMER
Christian is very personable and efficient. I was very pleased with our interaction.