Patty’s service was perfect during a time when the service center seemed to be especially bust
12/16/2023
Lorna H. VERIFIED CUSTOMER
Everything went well. Thank you
12/16/2023
Richard S. VERIFIED CUSTOMER
Very good job an I appreciate the help with the coupon
12/16/2023
Thomas R. VERIFIED CUSTOMER
Bob & his support staff were efficient, thorough, and professional and met my expectations.
12/16/2023
Peter N. VERIFIED CUSTOMER
Bobby Witt has been excellent to deal with. He is knowledgeable, professional and friendly ! He is a major asset to Sullivan Bros Toyota service department,
12/16/2023
Linda M. VERIFIED CUSTOMER
Everyone was courteous and service was done quickly.
12/15/2023
Fredrick M. VERIFIED CUSTOMER
Bill was very friendly and helpful and very quick.
12/15/2023
William K. VERIFIED CUSTOMER
Service was prompt and services provided were communicated well.
12/15/2023
Robert M. VERIFIED CUSTOMER
Samantha was helpful and very efficient
12/15/2023
Bill C. VERIFIED CUSTOMER
Always a good experience.
12/15/2023
Michael C. VERIFIED CUSTOMER
Great staff. I’m always treated great when I go in for service.
12/15/2023
Heather U. VERIFIED CUSTOMER
Bob was very helpful throughout the process. At drop off he explained the new email or text notification process for approving additional services for the car after inspection.
12/15/2023
Daniel M. VERIFIED CUSTOMER
Bill was very helpful and polite and I appreciated his service.
12/14/2023
Richard T. VERIFIED CUSTOMER
Kind , knowledgeable, did not try to sell me expensive services , seemed like a real down to person . Suggest you give him a big Christmas bonus if he is like this with all his customers !!!!!
12/14/2023
Rebecca C. VERIFIED CUSTOMER
Glad I went to Toyota instead of drive through for oil change and maintenance. They were very honest about what my car actually needed and ended up saving me money.
12/14/2023
Mary N. VERIFIED CUSTOMER
I called to make appointment. I called to CANCEL appointment. The cancellation was NOT recorded on your end. Unfortunately I left keys in 4 Runner in my driveway. Wednesday 12/13/23 an employee of Sullivan Brothers picked up my 4Runner. He DID NOT knock on door to let me know. I went outside and the truck was gone. To my surprise and frustration, I called 911 and reported it stolen. Later that morning I received an automated text stating the truck was ready. I called Service Dept. I spoke to David, manager. He was apologetic but very rude at the same time. Shame on me for leaving keys in the truck. But more SHAME to your company for taking truck for a cancelled appointment AND for not letting me know you were there to pick up the truck. If I were informed that someone was in my driveway, ALL OF THIS WOULD NOT HAVE HAPPENED! I will NOT return to Sullivan for service or anything else.