I got my appointment for service the day after I called. The truck was ready the same day. Problem was explained thoroughly and fixed.
11/25/2023
John M. VERIFIED CUSTOMER
Bill has done a great job. It has been frustrating to be in there several times with the same problem over the course of a month.
11/25/2023
Renee N. VERIFIED CUSTOMER
Patty was gracious and thoughtful despite being very busy on Black Friday. She was obviously loyal to the Sullivan goal of providing exceptional service to their "family".
11/25/2023
Laura H. VERIFIED CUSTOMER
Thank you!!
11/24/2023
John D. VERIFIED CUSTOMER
Excellent
11/24/2023
Kirk D. VERIFIED CUSTOMER
Christian was awesome
11/23/2023
John D. VERIFIED CUSTOMER
Christian was extremely easy to work with, he is very knowledgeable honest, and straight forward. He is always pleasant and personable!
11/22/2023
Ware, Roger. VERIFIED CUSTOMER
Great job per the usual
11/22/2023
Manuela B. VERIFIED CUSTOMER
Too many requests for feedback. Mr. Witt was very helpful. Thx.
11/22/2023
Patricia W. VERIFIED CUSTOMER
I do not like the new procedure of service advisor coming to vehicle. I don’t see the sense of it. Customer still need to get out of car. What is the advantage of this extra step?
11/22/2023
Charles N. VERIFIED CUSTOMER
It was great! Samantha was excellent. We got a ride to the mall. The gentleman who drove us was Wonderful. You have a Five Star operation there. Thank you! Outstanding Charles N
11/21/2023
Murray V. VERIFIED CUSTOMER
Excellent service.
Thank you
11/21/2023
Jean M. VERIFIED CUSTOMER
The staff are patient and friendly. The waiting room is relaxing and comfortable. This is my 4th lease and why I keep coming back.
11/21/2023
Maria L. VERIFIED CUSTOMER
Good people.
11/21/2023
Jean M. VERIFIED CUSTOMER
Service dept is always friendly and extremely informative and helpful.
You might want to change your timing on your survey delivery text. 7am on a Sunday is a bit too early for me
11/19/2023
Susan A. VERIFIED CUSTOMER
Sam was great! The service center at Sullivans’ Toyota are none like any other dealerships I have worked with. The service providers collaborate with one another to offer the BEST price available. Shout out to Bob who is also a wonderful service adviser who leads that team!
11/19/2023
Charlene S. VERIFIED CUSTOMER
Friendly and quick
11/19/2023
Jane F. VERIFIED CUSTOMER
Excellent and attentive
11/18/2023
Matthew L. VERIFIED CUSTOMER
Bob was very helpful with providing updates to my service. He also was very polite and respectful of my time. He was enjoyable to work with.