Mike was super cool about fitting me in and making sure everything I asked for was taken care of! Great service I will definitely be coming through again whenever I need ya!
2/13/2024
Joe T. VERIFIED CUSTOMER
Excellent service
2/13/2024
Kristie K. VERIFIED CUSTOMER
He is a credit to your company
2/13/2024
Gerald B. VERIFIED CUSTOMER
My service light cam on for my first service. I didn’t make an appointment service man said he would try to fit me in it would be 2 to three hours less than 45 minutes it was complete
I was not expecting such wonderful service
Thank you Anderson Toyota
2/13/2024
Kellie S. VERIFIED CUSTOMER
Great customer service! Mike is great!!!
2/13/2024
David S. VERIFIED CUSTOMER
Perfect experience
2/13/2024
Mary E. VERIFIED CUSTOMER
Excellent service! Thanks very much.
2/13/2024
Mario T. VERIFIED CUSTOMER
Very professional and courteous interaction. I was pleased with how quickly the service was completed. A++
2/12/2024
William N. VERIFIED CUSTOMER
Excellent service writer
2/11/2024
Sharyl B. VERIFIED CUSTOMER
Howie upheld the high quality of service I have come to expect from Andrson Toyota!! Awesome comstomer service from another awesome employee!!
2/11/2024
Michael M. VERIFIED CUSTOMER
Anderson didn't have the Battery for my car and they said they get one no battery yet that was 2 weeks ago.
2/11/2024
Mary A. VERIFIED CUSTOMER
Excellent thank you.
2/11/2024
Brian P. VERIFIED CUSTOMER
Jennifer was awesome!!
2/11/2024
Aldo D. VERIFIED CUSTOMER
Jennifer was very helpful from my first contact when scheduling appointment to the follow thru in making sure the processes were handled as well as explaining and answering my questions regarding the same.
2/11/2024
Juan L. VERIFIED CUSTOMER
For the second time - I requested for tire rotation but again it was not done. The oil change took 2hrs, I know I made a last minute schedule but 2hrs for an oil change?
I do not know what was going on today but I wasn't greeted when I pulled in, I waited 10mins with no greetings as service people walked in and out.
I had to go in to the service assistant to let them know I was there. I requested an oil change as well as a tire rotation and I felt I was not being heard and again the tire rotation was not done.
This visit was not good.
2/11/2024
Vicki B. VERIFIED CUSTOMER
Jennifer is except customer service. Totally appreciate her.
2/11/2024
Elza N. VERIFIED CUSTOMER
Excellent service as usual GO TOYOTA!!
2/11/2024
Matt G. VERIFIED CUSTOMER
She made it clear that it was my fault that I didn't get the fifth service for free. I was upset that I wasn't told I would be charged when I arrived and during the service the service tech talk to me about the filters and I asked about the charge I saw at that time and he told me it was my fifth service and should not be charged. I tried to talk to her to see if this could be overlooked as I had been told I get the first five services free. I know it's my responsibility to understand the contract but it should also be clear when you purchase the vehicle. This is more of the principle of the matter then the cost. It really upset me that your staff seems to be ok with losing a customer that has purchased three vehicles from the Anderson team over the past years. The experience has left a bad taste and what made it even better is I asked for a wash and it wasn't even done ether.
2/11/2024
Kelly W. VERIFIED CUSTOMER
Was a pleasure to work with and very knowledgeable at her job