I just replaced my cabine filter I'm being told it needs to be done again, my transmission fluid wasn't checked because it's "sealed" and then I had to go back up there because my glove box was in the floor when I came out to run errands and had to go back up there to get it fixed
1/15/2025
David K. VERIFIED CUSTOMER
I got in Quick and out Quick and they did a very good job
1/15/2025
Tracy B. VERIFIED CUSTOMER
Very nice
1/14/2025
Maria C. VERIFIED CUSTOMER
I trust you for your honesty and services
1/14/2025
Yolanda K. VERIFIED CUSTOMER
I was at Anderson because I had an alert regarding my front tire. José came over to help me. He was extremely professional and let me know my issues would be handled.
1/14/2025
March S. VERIFIED CUSTOMER
Was very happy with the service. Howie deserves a raise!
1/14/2025
Suzi H. VERIFIED CUSTOMER
Always really happy with the service department at Anderson Toyota in Lake Havasu City.
1/14/2025
Kathleen D. VERIFIED CUSTOMER
Great! They were prompt and did a good job.
1/14/2025
Patricia R. VERIFIED CUSTOMER
Friendly and very helpful and fast.
Thank you
1/14/2025
Shoselyn N. VERIFIED CUSTOMER
Service experience was great but there was a note on my invoice after I left. It said that they spoke to me about the importance of properly installed floor mats which they did not. And I’m not sure why that was mentioned on there because I haven’t touched my floor mats since I purchased the vehicle.
1/14/2025
Teri P. VERIFIED CUSTOMER
Jose is a great service representative. He is always glad to see you, very respectful and a pleasure to work with.
1/14/2025
Melissa R. VERIFIED CUSTOMER
Nyree was wonderful- a joy to work with- she is the EXCELLENT example of customer service and knowledge of Toyota products and knew exactly what we needed. Your whole service staff are prime examples of how a dealership should be ran.
1/13/2025
Brad A. VERIFIED CUSTOMER
Great job
1/12/2025
Terry C. VERIFIED CUSTOMER
Waiting to hear from the sales department regarding about a buy back offer since I am physically unable to drive any longer
Thanks
Terry
1/12/2025
Anthony W. VERIFIED CUSTOMER
Great service
1/12/2025
Jason G. VERIFIED CUSTOMER
I dropped off car assuming battery was under warranty on my 2021 Toyota RAV4. 3 hours after dropping off vehicle I received a call saying vehicle was ready to be picked up. I arrived and was given a bill for a battery total cost of $253.45. I never received call to authorize battery replacement. Also I had a $20 off coupon I was unable to use. Very unhappy
1/12/2025
Matt B. VERIFIED CUSTOMER
Both times I’ve had to reset my dash display to the way I had it before I came in. Is there a way that this doesn’t have to be done?
1/12/2025
Louise K. VERIFIED CUSTOMER
Jose is always friendly, efficient and professional.
1/12/2025
Lyuka D. VERIFIED CUSTOMER
Mike was extremely helpful and very kind. I was having issues with the dealership I purchased my vehicle from out of state and Mike handled everything with them. Would definitely recommend him to anyone that gets their car serviced at Anderson!!!
1/12/2025
Paul L. VERIFIED CUSTOMER
Danielle is a great communicator and listened when I refused the expensive fuel treatment. The treatment showed up on my estimated final bill and she made sure I didn't get charged for something I did not order. I've never taken my 2019 Corolla anywhere else because of service people like Danielle who care about the customer.