Danielle was excellent, as usual. Assessed the problem and got it fixed in a few minutes.
12/25/2024
Christopher C. VERIFIED CUSTOMER
I had quick fast service and everybody was polite and nice. Definitely recommend Toyota
12/25/2024
Kenneth M. VERIFIED CUSTOMER
Great job thanks you Merry Christmas
12/25/2024
Ronald M. VERIFIED CUSTOMER
Danielle is great. Always in great spirits. Really like working with her.
12/24/2024
Ronald M. VERIFIED CUSTOMER
Danielle always takes care of business. From check in to completion. Updates you on the progress even if she has to hunt you down. Speaks well when a business keeps great people like Danielle in their shop
12/24/2024
Deborah H. VERIFIED CUSTOMER
From drop off to the update status and pick up. Everythong was smooth easy and prompt. Jose is a top notch customer service rep.
12/24/2024
Trevor L. VERIFIED CUSTOMER
Dropped my truck off for oil change, an issue with my hood scoop and tailgate. Oil change was 30 minutes, yay.
After 2 more hours, I finally followed up with Jose asking for a status. He said he'd get it. I then followed up again after 20 minutes with no answer. Was told another hour ish. That would have put me at 5 hours of waiting in the lobby. He then snapped at me telling me I shouldn't have scheduled if I didn't have the time to wait all day.
He went and got my truck and as I was getting ready to drive off, another guy stopped me so the mechanic could pit the nuts back on my hood scoop before I left.
I was not informed of the status at all, as I watched other customer be kept in the loop of all the actuins with their vehicles.
12/24/2024
Laurie D. VERIFIED CUSTOMER
Danielle was professional and courteous polite and kind she did a great job!
12/24/2024
Brandon S. VERIFIED CUSTOMER
Howard kept everything really quick and simple. I was very well informed on my car and he was polite.
12/24/2024
Aaron M. VERIFIED CUSTOMER
Informative and professional.
12/24/2024
Margaret R. VERIFIED CUSTOMER
Jose was great at handling my car kept me informed . Appreciate the car wash and comfy waiting area.
12/24/2024
Matthias B. VERIFIED CUSTOMER
As always great service and outstanding people.
12/23/2024
Patrick A. VERIFIED CUSTOMER
Service technician had a attitude for no reason and didn’t get a call or update car was done
12/22/2024
Crystal L. VERIFIED CUSTOMER
Thanks Jose !
12/22/2024
Theresa B. VERIFIED CUSTOMER
The service is always great I have no complaints
12/22/2024
Martine G. VERIFIED CUSTOMER
Courteous, professional, pleasant. Thank you Howie
12/22/2024
Rick A. VERIFIED CUSTOMER
I was told that my car would be ready in about two hours but it was 51/2 hours and the car still hasn’t been fixed. As soon as I drove away from the dealership the same problem occurred . I drove right back to the dealership and complained to Jennifer but she stated the car was recalibrating and that the dash lights would go off by the time I got to interstate 40. I had to leave several messages with her before she answered my phone calls. I took a day off of work and drove from Kingman for absolutely nothing. I feel she lied to me and was very dishonest about the problem and the repairs. $355.97 for nothing. I will reach out to the manager and Monday. Thanks Rick
12/22/2024
Danny B. VERIFIED CUSTOMER
Jennifer took good care of everything.I had questions she had answers.Very polite. Made sure I was happy with the job. If I had my choice I would only have her help me. Thank you.
12/22/2024
Don W. VERIFIED CUSTOMER
Everyone was Great!, a beautiful dealership.. my service was done quickly.. was a great experience all around
12/22/2024
Patricia F. VERIFIED CUSTOMER
I will tell you how satisfied I am with Anderson Toyota. I live in Kingman Arizona and I rather drive the hour that it takes to get to Anderson Toyota, then I would if you guys were to send me to Anderson Ford. People there are rude, whereas Anderson Toyota has always been helpful and pleasant people to work with in buying a newer vehicle. I have nothing bad to say about any employee that is employed with Anderson Toyota!!