Eddie was great ! Polite and helpful and answered all my concerns
1/25/2025
Rolanda Y. VERIFIED CUSTOMER
Great service as always
1/24/2025
Paul J. VERIFIED CUSTOMER
I don't understand why you guys are putting a sticker on my window for my tire rotation instead of oil change. When you guys put a 5000 mile sticker on the vehicle I'm assuming it's oil change not tire rotation. Who the heck does that?. At the service center I specifically said to place a sticker with 10,000 mi and when I left the service center the sticker said 5,000 mi on it. Also, next time you guys claim you did a tire rotation make sure that the rims aren't marked. I can take a tire gauge and see that the front tires are worn out more than the rear tires. If you rotated those tires, why are the front tires worn out more than the rear tires? Keep on doing stupid stuff like that. I enjoy watching youtube videos of shiesty dealers getting caught.
1/24/2025
Caren W. VERIFIED CUSTOMER
Alexis was very kind. Even though, I was just a walk in she was able to get my car taken care of.
1/24/2025
Micheal P. VERIFIED CUSTOMER
Please correct the spelling of my first name to "Michael". Thank you.
1/24/2025
Debra H. VERIFIED CUSTOMER
Christian was very nice and very helpful to me. I would like to thank him very much. I had my RAV4 in for inspection and He showed me what else I needed done to my vehicle with 35,000 miles. Thanks again.
1/24/2025
Sheila S. VERIFIED CUSTOMER
Excellent service in a timely manner thank you
1/24/2025
Jeffrey Y. VERIFIED CUSTOMER
Always fast friendly service. They constantly keep you informed about anything regarding your service.
1/23/2025
Mari Beth. VERIFIED CUSTOMER
I had a 5,000 mile check and they said they rotated my tires. When I got home my husband said they never touched the tires. You can tell from the salt residue around the lug nuts. And the roads were dry all the way home. He was very upset!!
1/23/2025
Stephanie B. VERIFIED CUSTOMER
Good Customer service communication, respectful, and always thank you for the complimentary car wash every service.
1/23/2025
Vince M. VERIFIED CUSTOMER
Brittney was very professional and did a good job helping me
1/23/2025
Kenneth M. VERIFIED CUSTOMER
Alexis was great and very clearvand helpful.
My only complaint is that I was told today that there was a 50k mile recommended service that was not mentioned when I purchased the car 5k miles ago...and is not covered by the extended platinum service package I was sold. To be hit with a $1k service at my first appointment for an oil change was not great.
1/23/2025
Bryan B. VERIFIED CUSTOMER
Brittney, was very helpful, friendly and knowledgeable. Was very informative about the issues with my vehicle and made sure all was good as I was leaving.
1/23/2025
Kathryn K. VERIFIED CUSTOMER
Excellent as usual!
1/22/2025
Arthur B. VERIFIED CUSTOMER
Chricsstt
1/22/2025
Bradley R. VERIFIED CUSTOMER
Service is always excellent. I live closer to other Toyota dealerships and I take my car to brewer
1/22/2025
Jake K. VERIFIED CUSTOMER
Brittany was a very nice service advisor. Quite pleased with my service experience.