$95 for an oil change is outrageous! I said yes to the offered car wash, but it wasn’t done. Also the “multi-point inspection” did not include checking the tire pressure? The tire pressure warning light is still on. The service agent also gave me a hard time when he made a mistake in the amount of discount I was supposed to receive. In fact, he didn’t even offer one even though it’s supposed to be part of the service price. I’ve been going to this dealership since 2097, but I don’t think I’m going to anymore unless something changes.
11/9/2024
Bellapukonda S. VERIFIED CUSTOMER
I'm not happy with the service.
My Check Engine Light is On Again and I'm still getting same problem. Please help me resolve this issue with you.
Thank you
11/9/2024
Patricia S. VERIFIED CUSTOMER
I came to this dealership because of a bad experience at the one I originally went to. My experience at Brewer went great and I was very pleased.
11/9/2024
Timothy R. VERIFIED CUSTOMER
No issues at all getting repair done on short notice
11/9/2024
Tammy A. VERIFIED CUSTOMER
It should never take 2 hours for a vehicle to be inspected. You plug the little tester cord into the vehicle and run the program. It tells you if anything is wrong with the car that would fail from the state. I understand it might take your mechanic more than a second to visually check the wiper blades, breaks, etc of the vehicle but it doesn’t take 2 hours. Your team also doesn’t have to make up the most insane lies to try to get me to buy services. In fact the more the man talked the more suspicious I became. You’re not going to put a “detergent” into the vehicle to “clean” it while doing a fluid flush. You may put a saline/alcohol mix in IF there is buildup in any of the fluids. My vehicle also doesn’t need half of the fluid flushes they “recommended” based off of Toyotas own recommendations. Breaks typically don’t wear down all at once and are sold in sets of two not individually. I’m 40 years old, do you really think I’ve never bought breaks before? I don’t honestly trust your dealership at all at this point.
11/9/2024
John Y. VERIFIED CUSTOMER
As has been typical with my experiences at Brewer, it was again a simply satisfying visit.
11/9/2024
Bob S. VERIFIED CUSTOMER
Your staff is the main reason I choose you for my maintenance!!
Honest and understanding and easy to talk to and work with
11/9/2024
Nadine K. VERIFIED CUSTOMER
Friendly service. Completed in a timely fashion. Nice waiting area
11/9/2024
Karen M. VERIFIED CUSTOMER
The service start ( from start to finish) were polite, friendly and respectful. Everyone on staff is always very professional
11/8/2024
Francisco R. VERIFIED CUSTOMER
James has been doing a good job to provide me the service I need.
11/8/2024
Michael C. VERIFIED CUSTOMER
Brittany was great
11/8/2024
Laura E. VERIFIED CUSTOMER
Ty very much for being kind,an fast to get my truck done. Very nice place.
11/7/2024
Kareny A. VERIFIED CUSTOMER
Excellent service. Thank you
11/7/2024
Lauren H. VERIFIED CUSTOMER
Alexis went above and beyond to get me in and out and showed a great deal of kindness
11/7/2024
Joseph P. VERIFIED CUSTOMER
I now have chk sat ant and my sirrus radio does not work. My sat radio was fine before I dropped the vehicle off.
11/7/2024
Jim H. VERIFIED CUSTOMER
Brittney was excellent! Very good customer service and attitude!!
11/7/2024
Betty D. VERIFIED CUSTOMER
I'm very satisfied and trust Brewer staff when they check my car. Thank you.
11/7/2024
Jane R. VERIFIED CUSTOMER
Actually it wasnt Brittany Blatz that provided service assistance, although she is very pleasant.
Jeffrey Schall is the person that facilitated and managed the service of my Tacoma truck at Brewer Toyota today. Jeffrey's knowledge of my vehicle, thorough explaination of the service needed and kind demeanor is exceptional. He is a valuable asset to your organization.