I had to clean dirty oily fingerprints off the inside door handle and steering wheel.
9/20/2024
Robert S. VERIFIED CUSTOMER
$159 labor to mount a tire and wheel that I just paid you $1000 for at a 30% premium over other dealers was absurd. My last quote from you was $100 more than another dealer for a new key fob and they did not have to go elsewhere to cut the metal key. Other than warranty service I don’t think I can afford Brewer anymore.
9/20/2024
Arthur B. VERIFIED CUSTOMER
Christian was very helpful, the work on my van was done quickly and I am very satisfied.
9/20/2024
Terry S. VERIFIED CUSTOMER
James was very nice, but once I got home I wondered
why I didn’t get a oil change or tire rotation. I didn’t
specifically ask for those, but I’ve always taken the
advice of your representatives. If the car didn’t need them, fine,
but since I got the car, it seems those services were always
deemed necessary by your people.
9/20/2024
Roberta H. VERIFIED CUSTOMER
Had an appointment at 7am and dropped off day before. Heard nothing back at 11:00am so called and got voicemail and still no response at 3pm sent text to see what was going on and was told they got busy and just brought car in to be checked. I think they should have been proactive and let us know what was going on instead of be reactive after calls and texts. This is unacceptable. We have purchased and been bringing our cars here for years however we will not be back for either.
9/20/2024
Michael A. VERIFIED CUSTOMER
Scott is awesome, thanks!
9/20/2024
Denise F. VERIFIED CUSTOMER
Customer service was exceptional!
9/20/2024
James S. VERIFIED CUSTOMER
James was great as are the rest of Brewer’s staff!
I trust them to always satisfy my service needs!
9/20/2024
Us M. VERIFIED CUSTOMER
As part no of the service the car would always be washed when I picked up, but today it was not.
I was disappointed
9/19/2024
Matthew M. VERIFIED CUSTOMER
I've dealt with Alexis before and she is excellent. Very patient and very nice and puts up with my crazy questions
9/19/2024
Robert B. VERIFIED CUSTOMER
Excellent
9/18/2024
Betty D. VERIFIED CUSTOMER
Scott was very helpfull. He is an asset to your company.
9/18/2024
Rich H. VERIFIED CUSTOMER
The Service Manager was very professional and communicated with me about the service that was performed on my 4RUNNER until the service was completed.
9/18/2024
Susan B. VERIFIED CUSTOMER
Alexis did a terrific job
9/17/2024
Venkata P. VERIFIED CUSTOMER
Looks like technician didn't performed multi point inspection.
9/17/2024
Lisa A. VERIFIED CUSTOMER
I was treated well and the customer service is very good.
9/17/2024
Phyllis B. VERIFIED CUSTOMER
Scott is always courteous and very professional and helpful with any inquiries I have. Good service for over 10 years.
Please delete the email address you put on my records as it is not mine!!
9/17/2024
James S. VERIFIED CUSTOMER
Quick and easy
9/17/2024
John M. VERIFIED CUSTOMER
Service appointment took much longer than expected. However, I was told that the 2 hours was due to a problem with the emission testing equipment-not the responsibility of the service department.