I scheduled an appt for tires and brakes and got a call that my car was ready for pick up and will need tires and brakes… I realize this was my first time bringing my car to this location, but typically I’d get a call asking if they could change my tires and brakes and then I’d approve or deny this. Now I have to schedule another appointment? Left feeling kind of confused. Tried to schedule and was told no one had access.
7/17/2024
Barbara L. VERIFIED CUSTOMER
I have be using Greg for years to help me with scheduling and service issues. Greg has always been helpful to me. He is courteous and timely. I appreciate all his help
7/16/2024
Darrell P. VERIFIED CUSTOMER
Totally satisfied. A seamless operation.
7/16/2024
Dana S. VERIFIED CUSTOMER
Great service
7/16/2024
Jon C. VERIFIED CUSTOMER
She was great ????
7/16/2024
Walid A. VERIFIED CUSTOMER
Excellent job
7/14/2024
Roswitha R. VERIFIED CUSTOMER
I love the cute thank you note! ??
7/14/2024
Thomas M. VERIFIED CUSTOMER
James was great
7/13/2024
Guylene W. VERIFIED CUSTOMER
My appt was at 9:00. At 11:55 I went to the desk where you check in. He said I’m just starting to finish your paper work!!!!!!! On top of that it didn’t pass inspection. After waiting 3 hours!!!!!!!! It says on your sign inspections can take up to 1 1/2 to 2 hours. Not 3 hours!!!!! I think it’s pretty rude of your system to schedule too many appts for it to be back up like that. My time is just as valuable as anyone else’s. I definitely was not satisfied with the service.
7/13/2024
Tiffany P. VERIFIED CUSTOMER
Thank you!
7/13/2024
Ronald V. VERIFIED CUSTOMER
Thanks.
7/13/2024
Michael M. VERIFIED CUSTOMER
Great service
7/12/2024
Daniela K. VERIFIED CUSTOMER
Good job installing the running boards
7/12/2024
Cameron B. VERIFIED CUSTOMER
Outstanding customer service from this gentlemen. Communicated with me about my vehicle throughout the process of getting it serviced. Everything went very smoothly.
7/12/2024
Roman D. VERIFIED CUSTOMER
When we picked the vehicle up the TPM light was still on and despite rotating the tires at least on tire was below recommended pressure
The service team checked the the RR tire at 27 psi but told us no one had a air compressor chuck to fill tires and recommended we take the car to Get go and fill them ourselves
Difficult to say we were completely satisfied
7/12/2024
Mark M. VERIFIED CUSTOMER
Finish all the work that you said you would do. Appointment at 11:00, had the vehicle there at 10:00. Not finished till 4:00pm and not all the work completed. Simple fluid change tire balance and rotation.
7/12/2024
Bennie P. VERIFIED CUSTOMER
Great service and professional
7/12/2024
Carol P. VERIFIED CUSTOMER
Paperwork said they washed the vehicle.....they did Not wash the vehicle.
7/11/2024
Kathleen M. VERIFIED CUSTOMER
I would like to give Christian the highest rating for his professionalism and especially his extreme patience with me and my family for the complications we kept putting on his desk during my Avalons service needs. I trust his knowledge and opinion about what my car needs. I cant afford a new car right now and I appreciate the dedication he shows to keeping my car running its best. Thank you Christian!
7/11/2024
Doris P. VERIFIED CUSTOMER
He was asked to fix the problem I’ve been having with loosing air in two tires. I’ve had a problem since I bought the tires there. You have fixed two and these two were to be done and all he did was put air in them.