During my Scheduling call a rather muzzled unclear when the rep spoke with me on Tuesday afternoon May 28. I suggested she check that … also the crackling music when on hold is such an easy thing to fix. And in this tense world atmosphere will perhaps make customer appreciate even more ???? the entire experience
Please take this a constructive remark ????
5/29/2024
Kelly J. VERIFIED CUSTOMER
Thank you!
5/29/2024
Heather C. VERIFIED CUSTOMER
They never wash our car or vacuum it when we get a service done there.
5/29/2024
JOE W. VERIFIED CUSTOMER
All good
5/29/2024
Karen B. VERIFIED CUSTOMER
Mr. Reynolds was very informative and kept me up-to-date about my inspection and was very courteous. Needless to say I wasn’t in there very long, which is also also a plus.
5/29/2024
Dhan S. VERIFIED CUSTOMER
Quick service
5/28/2024
Sergio K. VERIFIED CUSTOMER
Alexis was very helpful and professional. I appreciate her service.
5/28/2024
Mark L. VERIFIED CUSTOMER
Great Work!
5/28/2024
Jian R. VERIFIED CUSTOMER
Was hoping someone would help me out and secure my front bumper lip only 3 bolts came loose. I came in today waited 2 hours for them to do NOTHING and charge me $85 for looking at it. Toyota let me down and I’m beyond frustrated.
5/28/2024
Fred G. VERIFIED CUSTOMER
Wonderful service !Thank you so much!!
5/28/2024
Micah S. VERIFIED CUSTOMER
James has always been very professional and courteous. I feel that he has been a consistent face in the service department for years and I know our vehicles are in good hands when he is my point of contact.
5/28/2024
Jeff M. VERIFIED CUSTOMER
Good job
5/27/2024
Glenn M. VERIFIED CUSTOMER
Your service center has gotten alot better. I can't say the same for your sales department manager. I had to go to boardman to get my last 2023 vhicle, its all about the $ not the customer.
5/26/2024
Joseph G. VERIFIED CUSTOMER
all good. straight answers and it was quick.
5/26/2024
Keith D. VERIFIED CUSTOMER
I scheduled an inspection and a 60,000 mile maintenance/service. I only received the inspection and oil change. I was under the impression the 60k mile service included much more than that (change cabin filter, engine air filter, etc). Granted, I was only charged for the inspection and oil change, but I just thought and was expecting more than that. Unless they inspected everything and I just didn’t need any of the additional services included in the 60k mile service - then that would make sense - but none of that was ever communicated with me.
5/26/2024
Evan G. VERIFIED CUSTOMER
Great service today thank you
5/26/2024
Frank B. VERIFIED CUSTOMER
They didn’t even put air in my tire All they wanted was to sell me one and they did the tire rotation but didn’t update the computer so the truck knows where the tire is
5/25/2024
Tim F. VERIFIED CUSTOMER
Greg is the best advisor I've ever dealt with at any dealership, and I've dealt with alot of them. He is very thorough and knowledgeable. He is my go to guy at Brewer.