Brewer Airport Toyota Auto Repair Service

It took too long. It shouldn't take over 2 hours for a scheduled inspection.

Very timely and efficient. And they even washed my truck

Everyone I encountered today were amazing. You have a great team of young people

Brittney was very professional and courteous. She took my car in promptly and updated me in a timely manner on the service progress. She also assisted me on resetting my instrument panel data. Great job! Thank you. Bill

Thank you your excellent service!

Everyone is very nice

I am not satisfied with Toyota’s policy regarding air conditioning service while the car is under warranty. I had to pay for the Freon which was almost $300 for a $51k Toyota Highlander Platinum. This is my fifth Highlander and I’m now evaluating whether or not I will even consider another Toyota. I would like to speak with someone regarding this Freon charge of $300 for a vehicle with 29k miles less than 36 months old. I can be reached at ****-****-xxxx. Thanks , Pat. 2021 Highlander Platinum purchased July 2021

Michael waa vert helpful and friendly.

Second time to Brewer and both times have been excellent! Everyone is so nice, explains everything in detail, and overall great service. I will no longer go anywhere else!

Christian was extremely helpful and kept me updated as to the status of my car

Greg is awesome!

The most courteous and professional service I've ever received from a service department.

I always receive courteous and trustworthy service at Brewer Airport Toyota!

Very professional

Christian Reynolds was excellent. Very professional, very helpful.l am very pleased with the experience. And may I add I’m very pleased with the technician who repaired my Highlander, it runs perfectly. Thank you Christian very much .

I have a 2024 Toyota Corolla with 3,000 mi on it. The vehicle is brand new. I am not satisfied with the answer that I received regarding the failure that occurred. The vehicle itself was operated in normal conditions while it was being operated by my wife as she was approaching a stop. The vehicle shut off unannounced and after several attempts The vehicle was able to be restarted. I don't understand how a simple steering sensor can give you such a catastrophic failure. What if this had happened and the vehicle was at speed of 65 or over + without notice the steering cut out and the vehicle quit working. What if I was crossing an intersection and the vehicle stopped working while oncoming traffic was approaching at a 65 mph speed?. I was told by the technician that diagnostics were completed based on a fault cods that they received. They weren't able to duplicate the problem but they narrowed it down to a steering sensor. I understand that there are procedures that need to be followed based on the Toyota maintenance manuals and procedures. But you need to understand my concern regarding a vehicle that will shut itself off intermittently while I have my family in it. I am looking for a better solution than that. When I purchase this vehicle I was not made aware or did I agree to the fact that this vehicle can stop functioning intermittently at any time?.

James was awesome helped me out in every possible way.

Prompt and courteous service. Very satisfied

I trust Brewer totally. Very satisfied. Thank you .

Everything was handled to my satisfaction