If I recall correctly the website says “sell us your vehicle” or something rather. I asked for a quote on the value of my car as I was getting it serviced and was told sales would only give me a quote if I intended to buy a car from you. Why would I buy a car from you if it feels like it’s going to be a game from day one. Otherwise service was fine as usual. Christian was pleasant as well. This is my 2nd Toyota, all purchased through Toyota finance and always serviced at the dealer. Them seems like a miss to me.
4/22/2024
Brandon R. VERIFIED CUSTOMER
Car wasn’t washed when I requested it to be washed. Don’t bother reaching out over this. In the future when you reach out and say if there is anything that they can do while my car is in the shop, follow through on reasonable requests.
4/21/2024
David S. VERIFIED CUSTOMER
Great customer service experience with Alexis
4/21/2024
Camille M. VERIFIED CUSTOMER
Thank you very much James. I really appreciate all your help and your exemplary customer service today.
4/21/2024
Tina K. VERIFIED CUSTOMER
I scheduled my inspection and oil change about 2 weeks in advance. I work 5p to 5a. I came to my appointment right after work without sleeping. I also would have to work again later that day. When they finished my car and I ask about the oil change, they forgot to do it. Because I had to work later I was unable to stay. I was also promised a complimentary car wash and they did not do that either. So unfortunately, this was not a good experience for me.
4/20/2024
Philip T. VERIFIED CUSTOMER
She is very friendly and apologized for a possible delay in service. However, the service was quick after all.
4/20/2024
Andrea D. VERIFIED CUSTOMER
I was very satisfied.
4/20/2024
James B. VERIFIED CUSTOMER
Agreed to have the complimentary car wash done that was offered but my car was never washed.
4/20/2024
Stefanie C. VERIFIED CUSTOMER
Alexis was super professional and always had a smile on her face and very thorough.
Thank you!! Service like that is hard to come by nowadays.
4/20/2024
Carolyn P. VERIFIED CUSTOMER
Thank you for being accommodating with my work schedule.
4/19/2024
Ben K. VERIFIED CUSTOMER
Very efficient service and clear communication
4/19/2024
Harry B. VERIFIED CUSTOMER
Great experience
4/19/2024
James L. VERIFIED CUSTOMER
The wait time was not long. The staff is very friendly.
4/19/2024
Conner R. VERIFIED CUSTOMER
The work was good, but much too slow. Took over 3 hrs for a state inspection and a new battery.
4/19/2024
William O. VERIFIED CUSTOMER
Always a great job.
4/19/2024
Tim F. VERIFIED CUSTOMER
Great service thanks!
4/19/2024
JOSEPH Z. VERIFIED CUSTOMER
Michael was helpful explaining what measure were taken to address my concerns.
4/19/2024
Barbara K. VERIFIED CUSTOMER
Technician mechanic was excellent!
4/18/2024
Kelly J. VERIFIED CUSTOMER
Quick appt and turn around. I wasn't pressured into making other suggested repairs/maintenance which is appreciated