Edward was really great to work with. Extremely responsive and timely answering questions and being helpful. Consistently provided updates on the repair. I would definitely work with Edward again. Great employee so please acknowledge him accordingly. Thank you Edward for the great service.
2/27/2024
Ashley P. VERIFIED CUSTOMER
Besides the fact I was charged $159 to change out a license plate, there was damage to my vehicle and nothing was said to me. Every single time I go there there is a problem. Nobody responded to my last survey so it is very clear that this dealership really does not care about their customers.
2/27/2024
Shawn F. VERIFIED CUSTOMER
Fantastic first experience with your dealership.
Never know what to expect, was pleasantly surprised at the efficiency and professionalism of the staff. Will certainly return.
2/25/2024
Scott P. VERIFIED CUSTOMER
Andrew went over and above my expectations.
Very satisfied.
2/24/2024
John M. VERIFIED CUSTOMER
No waiting for scheduled service and work was completed quickly. Service reps treated me in a cordial and professional manner. No complaints.
2/24/2024
Patricia Z. VERIFIED CUSTOMER
I was told upon registering that the shop was busy. It took a long time for the service. I didn’t even complete all the recommended service. I couldn’t wait any longer. I do have to make another appointment to complete the recommendations.
2/24/2024
Sean T. VERIFIED CUSTOMER
Edward Carr was fantastic. He knowledgeable of the issue and the most professional experience we’ve ever had.
2/24/2024
Beverly G. VERIFIED CUSTOMER
We are happy with our cars. More importantly the after purchase service is A+.
2/23/2024
Lawrence R. VERIFIED CUSTOMER
I have always had good service from Brewer. Today's experience wasn't up to that standard. Two things: 1. the glove box was not properly installed after checking the cabin filter. I didn't notice this until getting home, and opening the glove box door to put the Maintenance Book in. Contents fell on the floor when the box tilted. 2. I bought the vehicle's tires at Brewer, so I should not have been charged for tire rotation. I didn't check the invoice before leaving, my bad. That won't happen again.
2/23/2024
Mark M. VERIFIED CUSTOMER
Michael did a great job working with me to get issue resolved on my car.
Thanks Michael!
2/23/2024
Kathryn K. VERIFIED CUSTOMER
Very helpful!
2/22/2024
Christine S. VERIFIED CUSTOMER
Good experience today. Thank you.
2/21/2024
Karen G. VERIFIED CUSTOMER
They were supposed to wash my vehicle but it wasn’t done
2/21/2024
James T. VERIFIED CUSTOMER
Good job!
2/20/2024
Jon S. VERIFIED CUSTOMER
I just appreciate everything being done in a timely manner
2/20/2024
Joan N. VERIFIED CUSTOMER
I appreciate the quick and efficient service.
2/20/2024
Dale R. VERIFIED CUSTOMER
Nikki Carlson is the best !!
2/20/2024
Christine G. VERIFIED CUSTOMER
Quick and got me in and out. Thank you.
2/17/2024
Beverly B. VERIFIED CUSTOMER
My wipers were only 3 months old. He said it was mandatory to replace them. The new wipers streak when going back same as what the previous wipers did. And my cabin and engine filters are only in for 6,000 miles. Did you even look at them?
I thought being military you would not take advantage of me.
You hold customers hostage since they need inspection. You shouldn’t put high priority texts out to customers for things not needed.