Making my appointment was a bit hard seemed like the person didn’t listen as the day I needed and oftered two days that where not close to what I stated. Plus didn’t seem to know what I was talking about state inspection and emissions.
1/31/2024
A S. VERIFIED CUSTOMER
Thank you!
1/31/2024
Kathleen J. VERIFIED CUSTOMER
Love my hybrid Sienna! Best vehicle!
1/31/2024
Constance D. VERIFIED CUSTOMER
I'm looking for a navigation app that replaced Scout and works with my 2020 PrPrius. I have an Android phone.
1/31/2024
Kathy B. VERIFIED CUSTOMER
Always satisfied with the professional attention given during & after The maintenance.
1/31/2024
Yolanda F. VERIFIED CUSTOMER
Always great customer service! I trust my vehicle is in good hands. Nothing more is recommended than what is truly needed. I am always treated respectfully and with kindness. Love the shuttle service as well! Thanks for all you do for your customers! It is greatly appreciated.
1/31/2024
Anthony T. VERIFIED CUSTOMER
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1/30/2024
Tricia C. VERIFIED CUSTOMER
My 4Runner is 3.5 years old, and the voice texting and other features are not working. I asked for someone to look into it, and I was told the cost would be $159/hr just for diagnostics. I purchased an extended warranty thinking things like that were covered. It's disappointing that services like that are not a courtesy. I would have no problem paying for the repair, but not to find out why.
1/30/2024
John H. VERIFIED CUSTOMER
At times when I’m out my new RAV4 won’t start. Message says to hold key to starter button. Car was checked out but couldn’t find anything wrong. It’s happened several times when I’m away from home which is unnerving to not have a solution
1/30/2024
Tania S. VERIFIED CUSTOMER
I had to wait 4 hours for inspection, oil change, and new breaks. Very disappointed when I had scheduled meetings to attend to.
No estimate was included of the recommended services with the paper work when I left
It was not explained that taxes was not included when quoting for breaks.
No mechanic sheet was attached as usual to see the status of tires, back breaks etc
Labor seems on the high side of over 200/hour unless I’m reading the paper work wrong
No sticker was applied for when the oil needs changed.
I could take my vehicle to a closer dealer but I keep coming to this one. After this visit I may have to rethink where to take my car next.
1/30/2024
MICHAEL U. VERIFIED CUSTOMER
Friendly service
1/30/2024
James H. VERIFIED CUSTOMER
Greg was easy to schedule with and was friendly and efficient.
I was very satisfied with the service.
Thanks
1/27/2024
Robert B. VERIFIED CUSTOMER
Great service
1/27/2024
Jonathan G. VERIFIED CUSTOMER
I don’t remember her name unfortunately but the young woman who helped me today was extremely kind, polite and helpful! On a day when I dealt with difficult people it was so refreshing to have someone be so kind. THANK YOU SO MUCH! Please give her a reward for her kindness and a job well done.
1/27/2024
Kimberly J. VERIFIED CUSTOMER
She was absolutely a pleasure and very informative! Very satisfied.
1/27/2024
Marie R. VERIFIED CUSTOMER
Good communication. On time service. Very polite.
1/26/2024
Matthew C. VERIFIED CUSTOMER
I appreciate the digital photos and text updates during provision of service
1/26/2024
Michael S. VERIFIED CUSTOMER
The team was professional and attentive, overall good experience.
Thanks,
1/26/2024
Elizabeth C. VERIFIED CUSTOMER
Very easy! Took us right in, got started immediately, and kept us abreast of what was going on!
Thank you, James…and crew!!!
1/25/2024
Kong L. VERIFIED CUSTOMER
good morning I liked how Mr. Ed kept on updating me about the car the price was very reasonable and the people are very nice