The clerk was inconsiderate and lazy. If I had not Gone in to see what was taking so long, I would still be sitting in the lobby.
11/21/2023
Dennis B. VERIFIED CUSTOMER
Great service
11/21/2023
Bradley M. VERIFIED CUSTOMER
Christian was great. Very professional; keep me up to date with status. Went over vehicle needs thoroughly
11/21/2023
Gregory S. VERIFIED CUSTOMER
Brittany provided exceptional service. Very courteous and professional.
11/21/2023
MELANIE F. VERIFIED CUSTOMER
Good customer service and communication
11/19/2023
Samuel P. VERIFIED CUSTOMER
Awesome team all the way around from sales as long as with service. The best in the business! Jeff, the service manager is the absolute greatest.
11/19/2023
Linda P. VERIFIED CUSTOMER
Good service and friendly customer reps.
11/18/2023
Eleanore W. VERIFIED CUSTOMER
All workers were very helpful and polite!
11/18/2023
Timothy H. VERIFIED CUSTOMER
Brittany provided timely updates and good explanation of what was being done.
11/18/2023
Chris L. VERIFIED CUSTOMER
Always great service!!
11/18/2023
Arvid G. VERIFIED CUSTOMER
Great service
11/18/2023
Preston S. VERIFIED CUSTOMER
Ed Carr did a good job in making this service visit result in a positive way. The service section of the website failed badly. I used the website to schedule the purchase of 4 tires and the Parts system to order the right mirror cover. When I showed up. Ed only knew I had an appointment but nothing else The tires I needed were not in house. The Parts Dept had no record of my order. I believe an order has now been placed. Ed might have let me what was going on during the process but he did update me at the end. I was in the waiting room for about 3.5 hours. Ed was able to reduce my cost as a way of compensation for the unusual service. This experience is not typical of Brewer. Someone needs to see what is wrong with the website and the other Brewer systems.
11/17/2023
Amy K. VERIFIED CUSTOMER
Excellent service
11/17/2023
William H. VERIFIED CUSTOMER
She was exceptional. Couldn't be more pleas
11/17/2023
David H. VERIFIED CUSTOMER
The car wash was the worst I have ever had done
11/17/2023
Paul M. VERIFIED CUSTOMER
Drew is professional and cordial. It was a pleasure dealing with him. Always enjoyed all my interactions with the Totoro Staff. Happy Thanksgiving to All.
Thank you,
Paul
11/16/2023
Maryann Z. VERIFIED CUSTOMER
My husband had an appt. And needed his truck back. They rotated my tires in 20 minutes.
11/16/2023
Jeannie W. VERIFIED CUSTOMER
Not satisfied at all, I am really disappointed with service today. I went there to buy a car second time, I used to get highest quality of service with previous ownership with Kenny Ross. But I don't know if I go there buy a car again!!!
11/16/2023
Jessica T. VERIFIED CUSTOMER
Christian made the whole process so easy and my car was done in about the time he mentioned! He was kind and friendly and did a great job!