I had an issue with my oil change and michael made everything right.
2/2/2025
Paige N. VERIFIED CUSTOMER
I would have preferred for Toyota to contact me once my car was done being serviced instead of having to go to the facility to ask for it. When I called, the girl that talked to me said she couldn’t find the status of my vehicle and a supervisor would call me back. I didn’t get a call back within 30 minutes so then went to get my car.
2/2/2025
BRYANNA R. VERIFIED CUSTOMER
Michael Jacobson was prompt and professional. I came way late for my AM appointment and he updated me well while I waited and worked. Great service. Great communicator.
2/2/2025
Megan S. VERIFIED CUSTOMER
We won’t be returning to Toyota for any service unless it’s warranty work. The price gouging today was outrageous. Not only was there an erroneous shop supply fee that no one let us know about, but the most frustrating part was the rip off of the wiper blades that you charged us over $73 for. I looked up the exact part number Online and the wiper blades are $13.99 apiece. The level of frustration when leaving this morning, it’s hard to describe.
2/2/2025
Djuro R. VERIFIED CUSTOMER
Last time i paid oil change 68 dollars.. today 93.. so 50 percent more.. for same service.. whats the reason
2/1/2025
Tien H. VERIFIED CUSTOMER
N/A
2/1/2025
Curtis D. VERIFIED CUSTOMER
Kyle did a great job
2/1/2025
Mark H. VERIFIED CUSTOMER
Josh is outstanding. Totally impressed
2/1/2025
Greg M. VERIFIED CUSTOMER
Kyle was very professional and helpful. I haven't driven the yet.
2/1/2025
Wayne T. VERIFIED CUSTOMER
Fantastic customer service!
2/1/2025
Tammie R. VERIFIED CUSTOMER
Micheal was fantastic. I wanted my oil changed and my battery checked. He was helpful, very attentive, courteous and he answered all of my questions. You have an excellent employee. Thank you for your great service.
1/31/2025
Margaret M. VERIFIED CUSTOMER
Service done in timely fashion
1/31/2025
Erinn G. VERIFIED CUSTOMER
Pls inform client on how long the work would take. As they just aligned my wheels but U waited for 3hours. Thanks!
1/31/2025
Patricia H. VERIFIED CUSTOMER
Excellent service by Michael.
1/31/2025
Nancy H. VERIFIED CUSTOMER
Not taking another survey. This one worder is enough.
1/30/2025
Christine D. VERIFIED CUSTOMER
Kyle was very helpful and kept me informed of the progress on my vehicle.
1/30/2025
Larry W. VERIFIED CUSTOMER
Well done
1/30/2025
Linda S. VERIFIED CUSTOMER
Josh did a great job keeping us informed on the repair and work that was required on my vehicle. We felt he was always straight, direct and honest.