Best vehicle purchasing experience I have experienced. Highly recommend Legends Toyota!
11/21/2023
Robert S. VERIFIED CUSTOMER
Great job good time management. Thank you
11/20/2023
Jason S. VERIFIED CUSTOMER
Did not conduct the service to standard. Did not swap spare to replace a flattening tire, then had to come back and have it done again. None of this is a problem as it is easily fixed. The problem is now I am unsure if the quality of maintenance conducted on my vehicle because of the overlook and lack of inspection following the maintenance. Was even assured that it was done upon checkout just to find that it was not. When a service costs nearly 2k, I expect the work and professionalism to be top notch especially if you are going to charge upper end maintenance labor costs.
11/19/2023
John N. VERIFIED CUSTOMER
I thought the oil change included a free multi point inspection that included a brake check?
11/19/2023
John N. VERIFIED CUSTOMER
Great job and service, thank you!
11/19/2023
Marlene G. VERIFIED CUSTOMER
The experience we had with jacob and Tony ? was the best we had buying a car. I would be very happy to buy another car from you.
11/18/2023
Skylar T. VERIFIED CUSTOMER
The only place I trust to work on my Toyota!!
11/18/2023
Nancy K. VERIFIED CUSTOMER
I arrived at 10:45. The service completion was promised by 1:30. It wasn't done until after 2:15. That's more than 20% longer than I expected.
11/18/2023
Sammy M. VERIFIED CUSTOMER
The whole Legends Toyota experience was great! Michael Jacobson did a great job explaining everything and we took him up on the courtesy ride to near by mall was 1st class! Thank you
11/18/2023
Gloria Patricia. VERIFIED CUSTOMER
Es mi consecionario muy excelente sus empleados
11/18/2023
Florangel S. VERIFIED CUSTOMER
Very helpful young man.
11/17/2023
Jaden H. VERIFIED CUSTOMER
Merrick good
11/17/2023
Carl J. VERIFIED CUSTOMER
I have purchased 4 vehicles from you since 2010. I made an appointment for 12:00 today for a 10,000 mile check up on a 2024 tacoma pickup. This was to include a oil change and tire rotation. I also asked to have the coolant in the air conditioner checked since it was low at the 5,000 mile checkup and making a noice. I reiterated a number of times I wanted the coolant level checked not find the noise. From past experience, I expected this to take an hour or less. Hi was told it would be ready at 2:30, which seemed ridiculous but I agreed thinking it surely would be ready before then with a new truck, less than 10,000 miles and no reported problems. But no, it wasn't ready until 2:56, more than 3 hours after I checked it slightly before 12:00. That, I my opinion was a considerable waste of my time and I am deeply offended by the apparent disrespect of my time, particularly as a repeat customer, i had an appointment that I was early for, and after we had clearly discussed that I was waiting for it. I am quite offended by this clear lack of considerate customer service.
11/17/2023
Dylan M. VERIFIED CUSTOMER
He did an awesome job with my service appointment and giving some great advice on care for my truck. 10/10 experience from Mr. Jacobsen.
11/16/2023
Pricilla U. VERIFIED CUSTOMER
Well done and thanks for your hard work.
11/16/2023
Danette H. VERIFIED CUSTOMER
Michael did amazing from greeting to goodbye. He was very helpful and even did well when another customer gave him attitude. He handled it with grace and professionalism. He did an awesome job.
11/16/2023
Beverly W. VERIFIED CUSTOMER
Good service
11/15/2023
John B. VERIFIED CUSTOMER
Oscar is the best! That's why I keep coming back.
11/15/2023
Mary B. VERIFIED CUSTOMER
Very courteous young man and the service was quick.
11/15/2023
Jim A. VERIFIED CUSTOMER
Michael is a fine young man. Good sense of urgency and kept me informed.