Evan always takes good care of me as he did this visit.
10/24/2023
Daniel S. VERIFIED CUSTOMER
Evan did a great job with a wonderful serving ce mentality.
10/24/2023
Sherrie B. VERIFIED CUSTOMER
Evan was excellent! I felt he didn’t try to sell me something I don’t need and he was honest. The service was fast and friendly. Great job, Evan!
10/24/2023
Marc M. VERIFIED CUSTOMER
I was very impressed with the level of customer service at Legends.
10/24/2023
Jd E. VERIFIED CUSTOMER
Thank you. Tucker was a true professional.
10/24/2023
Mark Z. VERIFIED CUSTOMER
I got to your dealership at 11:05 and left around 2.
I was told at check in that my oil change would be done around 12:30 or 1 at the latest. Sorry guys but that’s not managing expectations.
I hope this helps your team.
10/23/2023
Adam J. VERIFIED CUSTOMER
Tucker accommodated a couple of additional service requests on my part that were not options in the online service portal. I hope that I was not the cause of some delays that I know occurred. I appreciated getting these things knocked out.
10/22/2023
Dixie F. VERIFIED CUSTOMER
Michael was very helpful
10/22/2023
Sharon B. VERIFIED CUSTOMER
Very satisfied Evan was very professional and kept me updated on what needed to be fixed and informed me of future services that need to be done
10/22/2023
Gretchen V. VERIFIED CUSTOMER
I originally made my appointment months in advance due to your tire special and my work schedule. Less than four days prior to my appointment, a rude lady called me, saying I have no choice but to change my time and day of my appointment because of your scheduling conflicts, and being behind in service. When I explain to her that I specifically took time out of work and made my appointment months in advance, she reported to me that I have no other choice but to move my appointment. I specifically dropped my car off yesterday, so that Toyota could probably start my appointment at 7:15 AM. I was instructed it would take no more than four to five hours in total. I did not get a text until 2 PM stating that my car is finally ready for pick up. I phoned ahead to confirm that my sunroof was fixed, all four tires were placed, and that my car was washed, which was a courtesy that you all gave me when you messed up last time. The lady reported it all has been done and that she confirmed with the staff. I was actually going to change service and go back to Olathe Toyota, but I decided to give you another chance with my tires. When I arrived to pick my car up, my car was not washed. At that point, I did not want to stay extra just for you to wash my car. I felt I waited long enough for your services today. It is disappointing because I feel that the last few service appointments have not flowed smoothly.
10/22/2023
Allison R. VERIFIED CUSTOMER
Every single staff member was incredibly friendly. Clean and comfortable atmosphere. Thank you for the snacks!
10/22/2023
David N. VERIFIED CUSTOMER
My service was completed much sooner than estimated.
10/21/2023
Miriam L. VERIFIED CUSTOMER
Very friendly
10/21/2023
Mary W. VERIFIED CUSTOMER
Was very happy with Evan. So friendly and kind. Very professional. I hope I will get him next time I have my car serviced.
10/21/2023
Michael O. VERIFIED CUSTOMER
Legends Toyota is the best!
10/21/2023
Carlos N. VERIFIED CUSTOMER
Michael is an excellent person, he knows his job. Congratulation
10/21/2023
Sherry M. VERIFIED CUSTOMER
Thanks for being awesome Joshua!
10/21/2023
Dorathe D. VERIFIED CUSTOMER
My only concern was that the tires weren't checked. My tire light was still on so it must not have been serviced. It is usually ok after an oil chance. Everything else was good
10/21/2023
Rhonda W. VERIFIED CUSTOMER
Thanks! I appreciate the shuttle service very much!