The only issue is they overbooked so it took 2 hours. But the service agents were helpful and nice.
10/5/2023
Judith C. VERIFIED CUSTOMER
Chris Herbst is gentle and very profesional.
10/5/2023
Jon K. VERIFIED CUSTOMER
I had driven 30 miles and was called and told service was three hours behind! I was only 5 miles away at the time.
If I had been called an hour earlier, I would’ve rescheduled.
It was almost three hours after my original 12:45 appointment time before my car was done.
This dealership has the WORST service department I have ever experienced! The other time I came for a simple tire rotation it took over two hours!
I will NEVER take my car back here - service agreement or not!
10/5/2023
Donald B. VERIFIED CUSTOMER
Very welll done work and excellent customer service.
10/5/2023
Phillip F. VERIFIED CUSTOMER
YEs always. Thank you
10/5/2023
Tim F. VERIFIED CUSTOMER
No comment
10/5/2023
Anne F. VERIFIED CUSTOMER
Michael was very kind and knowledgeable!
10/5/2023
Sherry T. VERIFIED CUSTOMER
Wobderful hard working employees
10/5/2023
Bruce R. VERIFIED CUSTOMER
It took 3 hours for my oil change **** I wish u would call me ****-****-xxxx
10/4/2023
Mario T. VERIFIED CUSTOMER
I wasn’t satisfied with my service and when I called to talk to a manager I had to leave a message and never heard back.
The shop would not replace my car battery even though it’s under warranty.
10/4/2023
Rebecca C. VERIFIED CUSTOMER
I was quoted an 11:30 finish time and was not released till almost 1pm with no update on when it would actually be finished.
10/4/2023
Andrea C. VERIFIED CUSTOMER
Everything was handled perfectly well.There is nothing l can think of that could have been approved upon. I also appreciate Connor who gave me a ride.
10/3/2023
Richard H. VERIFIED CUSTOMER
Thank yoy
10/3/2023
Gary H. VERIFIED CUSTOMER
Could someone from service explain my recommended fluid changes. Does this include transmission? Or is it hybrid and gasoline engine fluids? How often is this to be done? What happens if I delay it?
It costs $800 Thanks Gary
10/3/2023
Yoan E. VERIFIED CUSTOMER
It was really a bad experience with the service today they called me for a service that the agency was going to provide me and in the end everything was a scam, they didn't make it simple for me because I bought it in July as if it weren't a group from the Toyota agency
10/3/2023
Johnathan W. VERIFIED CUSTOMER
****-****-xxxx
Tucker lied to me and my wife and wasted my time
10/3/2023
Joyce G. VERIFIED CUSTOMER
Joshua was very helpful and efficient.
10/3/2023
Christopher B. VERIFIED CUSTOMER
The staff was very friendly and helpful and I feel like they cared more about me and my satisfaction instead of trying to make more money off of their sale.
10/3/2023
Veronica J. VERIFIED CUSTOMER
Oscar was very friendly and professional. Good job!
10/3/2023
Frederick F. VERIFIED CUSTOMER
Appreciate the fast and timely service. Evan is so courteous and professional!