Josh did a great job to take care of me with an early morning service major service appointment, before a busy day of activities in northeast Kansas. He kept me on schedule. Thanks
1/21/2025
Kristie H. VERIFIED CUSTOMER
I was very satisfied with my service. Andrew did a great job and it was so nice to have him come out and introduce himself. He explained exactly what the issue was and was very knowledgeable. It was very cool that he was familiar with my vehicle ( which had a previous engine issue from the factory which had been difficult to diagnose and required a partial replacement of the engine.) These things happen and are inconvenient and scary, but I was always confident they would figure it out and take care of me. The team went out their way to make sure I had the best experience possible. One thing about Legends Toyota Service, which is super important to me, is that every member of the team, all of the service advisors, Bryce, Josh, mechanics, Andrew, even the receptionists, treat me with respect, kindness and take me seriously. No one is ever dismissive or condescending which, as a single woman, is very important to me and is often not the experience I have had with other dealerships. I have a Toyota dealership within a few miles of my home
( actually 2 dealerships are closer and more convenient to me) but it is worth it to me, to drive 20+ minutes for the superior service and personalized experience I receive at Legends. I cannot say enough good things about the entire team.
1/19/2025
Scott S. VERIFIED CUSTOMER
Austin and Andrew were both exceptional. The sales process was easy and seamless which made it an enjoyable experience. Very happy with the Legend team!
1/19/2025
Destiney M. VERIFIED CUSTOMER
Michael is super friendly and took his time out to help me find some new tires. Thank you for your friendly service.
1/19/2025
JOHN H. VERIFIED CUSTOMER
Kyle was professional and kept me informed as to what was happening.
1/18/2025
Maria P. VERIFIED CUSTOMER
They found a problem with the vehicle and had to keep the car for further testing.
1/18/2025
Roger W. VERIFIED CUSTOMER
The young man was very knowledgeable. I had a couple of questions that I didn’t understand and he got the answers for me and took care of me right away and I didn’t have a long wait.
1/18/2025
Anthony B. VERIFIED CUSTOMER
Excellent service as always! Legends Toyota is the BEST!
1/18/2025
Latonya S. VERIFIED CUSTOMER
Very professional and pleasant and I didn't have to wait long.
1/18/2025
Lynn H. VERIFIED CUSTOMER
Sure
1/18/2025
Ramsey M. VERIFIED CUSTOMER
Evan did a great job. I'm very satisfied.
1/18/2025
Rebecca S. VERIFIED CUSTOMER
Michael was great! Friendly and professional. He had my car done in the time he gave me.
1/18/2025
Dave T. VERIFIED CUSTOMER
Great experience! Good job.
1/17/2025
Michele A. VERIFIED CUSTOMER
I’ve been getting my rav4 serviced here for 5 years and this was the worst experience I’ve ever had. It took 3+ hrs for basic maintenance and the communication was non-existent.
1/17/2025
Louis B. VERIFIED CUSTOMER
Josh is excellent. I’ve dealt with him quite a few times and my experience is at legend Toyota.He’s a great asset to their team always communicates,honest and has great product knowledge.I give this guy 10 out 10:)
1/17/2025
David H. VERIFIED CUSTOMER
Michael was super informative about the entire process. Answered questions with professionalism and accuracy. I will be definitely recommending service to anyone.
1/17/2025
Donna M. VERIFIED CUSTOMER
Was done quickly.
1/17/2025
Justin R. VERIFIED CUSTOMER
Evan is the very professional. I would say exceptional in the field of customer service and goes above and beyond any experience I have ever had anywhere else. I purchased a service plan even though I could get things done cheaper at other places but this guy clearly cares about the customers! Suggestions and information that have probably added years of life to my vehicle on top of it! I plan to purchase another vehicle from this dealership because of these experiences and levels of professionalism.