Legends Toyota Auto Repair Service

Na

Thank you.

Well done

Andrew was very nice and explained everything with my car perfectly. I greatly appreciate his assistance and putting my mind at ease.

Thank you for completing my oil change in a timely manner! I also really appreciated the children’s area in the waiting room! It was clean and well stocked with drinks and the restrooms were well taken care of as well

How does repairing a nail hole in one tire take two hours. Totally unacceptable. Minor repair to a single tire shouldn't take more than half an hour.

Really appreciate Evan’s support.

My vehicle was to be there for over 3 hours. I didn't have another ride, Josh gave me several options, either loaner car or shuttle. I chose shuttle & what an amazing perk! Thank you! Josh contacted me and let me know my care was ready, the shuttle picked me up & I was back home 30 min later!!

Very satisfying experience. Everything excellent. Service tech was professional courtesy and helpful.

Always a good experience when working with Evan. Very professional young man.

Great service from start to finish!

Kyle has a very professional style and he takes time to address each of my concerns

Staff is always very friendly and knowledgeable. Thank you.

Checked in at 11:52 a.m. and at 1:30 p.m. our SUV had not been taken back for the oil change. We had an appointment and could not stay to wait any longer.

The miscommunication of the back brakes. I had just gotten them done in June, and they told me that they did the back brakes, but was told the first time that the technician said that they did the back brakes had been and they are just falling apart. Then the second time after I had done the tires because I was told that it was an emergency to do them. I was told that the back brakes weren’t done at all. As well as I only came in to do two services, but it was suggested to do a few more services. I had only came in to do the tire alignment as well as the throttle body service, but got talked into five different other things (the air freshener, cabin air filter, the brake flush fluid, the tire rotation, and replacing the tires). I was told that I didn’t have to do all those things at once, but customer service made it seem like I needed to. I wasn’t prepared to spend all that time and money on something that I was told that didn’t need done when I was there eight days ago on Friday,11/8/24. It always seems like when I go there recently I have to do some sort of service. I understand that my car has higher mileage, but that just seems intense to have to do all those things at once. Someone wasn’t honest with me either the place that I went to last time for my back brakes, or the current place, but either way. I’d rather have an experienced technician doing my maintenance rather than unexperienced one, because I feel I should know what’s going on the first time and didn't like being told two different things. I don’t enjoy waiting hours to be told that I need to do more things that I’ve already done, or was told I didn’t have to do yet. I think that a 10% discount and not being able to find any viable coupons is sketchy considering I’ve been a loyal customer for years, and most of these things should come with a warranty.

He was very helpful and made the experience a breeze

Mike is very knowledgeable and professional. I look forward to working with him in the future

First of all I came in for an oil change Then I didn't even get an update about my car until I text someone at the end of the dayTo make matters worse I requested the shuttle to ride back at 4:11 didn't get picked up till 5:30 Then I get there to pay for my vehicle for them to tell me it's a $120 for oil change and tire rotation when all I asked for was a oil change he did take off the tire rotation but very disappointed in my overall service this time around from lack of communication to pick up

Service always great. Andrew was very nice.

When you go and see the actual cost of wheel bearings and how much it would cost a consumer as well as the tools required, you realize the cost of this repair is way beyond what a DIY Consumer like myself could have saved, had I been told how much it would cost me toDo on my own.. Knowledge is power, and a Consumer can never make an appropriate decision when they are not given all the proper information. Very ballooned pricing..