Very surprised how quickly and how well the body work was performed
10/16/2024
Theodore F. VERIFIED CUSTOMER
Communicated vey well.
10/15/2024
Diane P. VERIFIED CUSTOMER
It took them three times Totry and get the right amount amount of air in all 5 of my tires and they still didn't get it done right I came home and had my boyfriend do them right
After that many times I was to mad to deal with them.
10/15/2024
Jill C. VERIFIED CUSTOMER
The team’s time estimates need improvement. I was the first car today, and was told my service would be complete by 9:30. It was not completed until after 10am. My last visit they underestimated by more than an hour.
10/15/2024
Mark C. VERIFIED CUSTOMER
It took longer than what he indicated instead of 1 hour 30 minute it 2 hours poor customer service
10/15/2024
GARY H. VERIFIED CUSTOMER
Thanks ????
10/15/2024
Cameron P. VERIFIED CUSTOMER
When I decided not to get the headlights, I was left with no lights. Not even my fog lights. Evan was a little smug with me on Friday because when I initially asked him how much, I asked him to quote me the very worst case scenario and he low balled it. I told him I knew it was going to be more than $350, and he still quoted $250. The next day $410 was added. I asked how much my last headlights were and he triumphantly said $457 like he won some weird argument we weren't in. So, when I dropped off my car, I had working fog lights, and one of my headlights was intermittently working. Now there is nothing.
10/15/2024
James A. VERIFIED CUSTOMER
Great service!
10/15/2024
Tammie R. VERIFIED CUSTOMER
Your team was very courteous and knowledgeable. Evan Donahue, Joshua Roach and Andrew McClain were all professional and gave high quality service. They are assets to your company. Thank you for asking.
10/14/2024
Suzy R. VERIFIED CUSTOMER
I had an appointment, and a service with tire rotation still made me wait well over two hours. When I got the car back, there was a big greasy handprint on the hood. The tech didn’t even bother to take the old service due sticker on the windshield, just put the new one next to it. The service writer was a nice enough guy, but the back end of the shop isn’t up to par for a new car dealership.
10/13/2024
Shelly W. VERIFIED CUSTOMER
I am always happy with Legends Toyota service. It took a little longer than normal this time though. I wish I had shuttled to the mall. Next time I will for sure.
10/13/2024
Shannon L. VERIFIED CUSTOMER
Service was great! My car got done in the time frame mentioned. The pricing was as anticipated. Great job! Will go back!
10/13/2024
Bradley R. VERIFIED CUSTOMER
Very attentive and friendly
10/12/2024
EKATERINA S. VERIFIED CUSTOMER
Evan Donahue is an excellent service advisor, really great!
10/12/2024
Debroah W. VERIFIED CUSTOMER
Mr Evans donahue gave great us ?? out service!He made our day.
10/12/2024
John C. VERIFIED CUSTOMER
Good job ! Ready to go !
10/12/2024
Trudy D. VERIFIED CUSTOMER
I arrived at 11:45 for my appointment and was told they would only have to rotate the tires, it would probably take 1-1/2 hour. Over3 hours later I asked if my car was serviced and was told yes it is finished. It seems to me rotating of tires should not take 3 hours. It was frustrating to have to wait so long. Plus I was quite thirsty and no bottled water available.
I am not sure what changed in comparison to former experiences, but the service was not very good.
10/12/2024
Nanette J. VERIFIED CUSTOMER
Kyle was excellent as always. He got me set up on a shuttle over to Legend area so I didn't have to sit in waiting area. Kept me up to date on my car service via text. Literally did a great job. Legends Toyota is amazing all around. Thank you!
10/12/2024
Rowena B. VERIFIED CUSTOMER
Friendly and helpful! Answered all my questions and helped me make an informed decision. Thank you!