On the notes it said customer complained about oil leak but I sure the **** didn't complain I came in for an oil change and they told me it was leaking and that I needed to have it replaced. So make sure you note what really happened vs what you wanted to happen. But we shall see in 3 months if they even fixed it bc they said they was going to call me when the parts was ready and they never did so I checked back in a week and they had the parts to fix it. Don't tell your customers your going to call when the parts are in but never actually call either that's unprofessional
10/12/2024
Lawrence W. VERIFIED CUSTOMER
I brought my truck in with a leak in a tire. I was told to take the truck home and make sure it was leaking. Twice the tire was flat and was low every day. Had to argue with someone to check again. He made me feel like I m not smart enough to check a low tire.
10/12/2024
Donald W. VERIFIED CUSTOMER
Bryce has helped me before, good service writter, very helpfull, down to earth. If he doesn’t know. He will find out , something in question on my vehicle, he will ask me, before continuing. I do let my freinds know were I do my vehicle business. Thanks Don
10/12/2024
John L. VERIFIED CUSTOMER
Andrew was helpful as always
10/12/2024
Charles C. VERIFIED CUSTOMER
I have talked to the service writers about trim issues with my tundra. One piece they tried to fix. It came loose again. This time they charged me for the repair. It’s been an issue since my second oil change. I will never purchase another vehicle from your dealership.
10/12/2024
Carl S. VERIFIED CUSTOMER
Evan is one of your best.
He is smart, helpful, and friendly.
I've always had good service.
Your dealership is my favorite (so far).
10/12/2024
Walter A. VERIFIED CUSTOMER
I wish he would have told me that you would text me and report to reply to and I would have been on the lookout for it and would have authorized the additional work identified. Otherwise I was very happy.
10/11/2024
Nancy N. VERIFIED CUSTOMER
Good service and waiting time was great.
10/11/2024
Carolyn R. VERIFIED CUSTOMER
Bryce was very friendly. He advised me on my tires and explained to me why I needed knew tires soon. He also priced a new set of tires for me????
10/11/2024
Jean M. VERIFIED CUSTOMER
Answered all my questions. Very professional.
10/11/2024
Elvia R. VERIFIED CUSTOMER
Very helpful and professional
10/11/2024
Gail J. VERIFIED CUSTOMER
Kyle Montgomery was very kind and informed me about how the process goes that was very helpful. Was very pleased with his help.Thank You
10/11/2024
Brittany A. VERIFIED CUSTOMER
Evan was AMAZING as always! Quick, friendly service, all questions answered. Great experience- keep up the good work!
10/10/2024
Carl T. VERIFIED CUSTOMER
Service was very good and efficient!
10/10/2024
Kimberly S. VERIFIED CUSTOMER
Josh was very polite and helpful. I will be back for all my maintenance.
10/10/2024
Maria H. VERIFIED CUSTOMER
Waste of time
10/9/2024
Joseph R. VERIFIED CUSTOMER
Service advisor was subpar in his interactions and I had to back my vehicle out of the bay because no one cared to move the vehicle in front of mine out of the way for me to exit. Additionally, there was oil residue on my steering wheel and this isn’t the first time. Customer service experience has gone down hill over the last few years and I am getting tired of coming to this location and being disappointed. I drive out of my way to come here and going forward I don’t think that will be the case.