It was really quick and easy I was really happy how quick everything went. Service was great!
10/8/2024
Bonnie J. VERIFIED CUSTOMER
He was courteous and efficient
10/8/2024
Linda B. VERIFIED CUSTOMER
Great
10/6/2024
Cyril O. VERIFIED CUSTOMER
Great service from Evan. Will always patronize him
10/6/2024
Joy H. VERIFIED CUSTOMER
I did not receive my multi point inspection report. They did not replace the next oil change sticker on the windshield. I like it as a reminder.
10/6/2024
Angela A. VERIFIED CUSTOMER
Good job on being efficient while being short staffed. You all did great
10/6/2024
Carmelita C. VERIFIED CUSTOMER
No comments
10/6/2024
Tiffany G. VERIFIED CUSTOMER
the promise time was 2:10 and i did not check out and pay until 345. absolutely unacceptable.
10/6/2024
Rebekah A. VERIFIED CUSTOMER
Thank you for your help.
10/6/2024
Amber F. VERIFIED CUSTOMER
Had an apt at 115 for a simple 5000 mile fluid check/tire rotation. Checked in and was told it would be about an hour. After hour and 15 mins or so I asked a different tech (as I couldn’t find mine) the status of my car. They hadn’t even pulled my car in to work on it. I was told at that time they were several hours behind and I never should have been given an hour eta. I cancelled my appointment after I drove from Topeka to get this service done. I was then called 20 minutes after I left telling me my car was ready, for pickup, then received a text advising me my car was completed. My husband and I bought both of our brand new vehicles from this dealership and never wanted to look at closer service centers but are considering the move after this terrible experience.
10/6/2024
Barry C. VERIFIED CUSTOMER
Good job with the service of my car.
Thanks
10/5/2024
Michael R. VERIFIED CUSTOMER
I’m assuming this was the attempted fix to steering wheel selection cover-glad he was able to determine the cause of fault
10/5/2024
Natalie F. VERIFIED CUSTOMER
I never had an interaction with a Jacob. I worked with Amber and Austin.
10/5/2024
Souamong V. VERIFIED CUSTOMER
I liked how Andrew found a leak in my gasket if he hadn't checked we probably would have continued driving it without knowing the leak was there
10/5/2024
Jeremy B. VERIFIED CUSTOMER
Very well done.????
10/5/2024
RYAN S. VERIFIED CUSTOMER
Bryce and the manager were great today. This time, they listened to
My concerns and were helpful and attentive to be careful. I’m happy. Thank you.
Sorry that I was rude the last time I completed this form but having my new car with under 2000 miles scratched at the dealership made me angry. I apologize. Appreciate y’all making things right.
10/5/2024
Daniel U. VERIFIED CUSTOMER
Fantastic Service
10/5/2024
Jennifer V. VERIFIED CUSTOMER
I had asked to talk about issue with my cat when I got back to dealership. When I went into office he just gave me paperwork on service completed & had me pay. Nothing about potential issue with water pump. On the phone earlier said they could fix is next day but I had no way to get home. I asked if there was some car available and he said 2 weeks wait. So I guess I need to find somewhere else to go. I have been bringing my vehicles here since 2013
10/5/2024
Joanne A. VERIFIED CUSTOMER
Everyone was polite, professional, and helpful. I was very happy with the service I received thank you.
10/5/2024
Carol C. VERIFIED CUSTOMER
Got a list of items worth $500 that I was suppose to do immediately when I came in for oil change that I had never heard of for my Prius and a mechanic had ever told me about and he wouldn’t let me talk to! That has never happened to me before! I certainly did not like being pressured!