I enjoyed the help I got from the Toyota team and they were great!
8/16/2024
Markus H. VERIFIED CUSTOMER
Evan was professional and friendly. He answered all my questions and was very helpful.
8/16/2024
Kathleen B. VERIFIED CUSTOMER
I appreciate the work done on my car. I got in an out in less than hour. They really respected my time.
8/16/2024
FAYE G. VERIFIED CUSTOMER
My Service Advisor Michael Jacobsen was great. My dissatisfaction is with the Courtesy Shuttle service. On the day my car was ready, I called 3 times for the shuttle to pick me up as I had no other way to get to the dealer. Each time I was told the shuttle driver would call when he was on his way. I waited and waited and finally it got too late to get there before they closed for the day. I wasn't able to get my car until the next day when I called again for the shuttle and was finally picked up. I was very irritated.
8/15/2024
Imee K. VERIFIED CUSTOMER
The leasing process went smooth and pick up of the vehicle went well but the loan on the vehicle that I traded in is still not paid. We leased the vehicle two weeks ago and still up to now, loan has not been paid yet. I would like to get a response ASAP as to why it's taking this long to have my loan paid off. Thank you.
8/15/2024
Jessica C. VERIFIED CUSTOMER
Andrew was very helpful and friendly and knowledgeable which helped me a lot to understand Toyota care . They were super busy and it took 2 hours for a tire rotation also car went thru car wash with back window down about an inch not sure how it was put down but nothing was harmed just a little wet . Thank you
8/15/2024
Janice M. VERIFIED CUSTOMER
Kyle was professional and informative.
8/15/2024
Servio M. VERIFIED CUSTOMER
Toyota legends is the best place for buying you new cars
8/15/2024
Carl S. VERIFIED CUSTOMER
I have been coming to Legends Toyota for service for a couple of years now and I have come to like Legends better than some other local Dealers. Evan Donahue has been my service advisor a few times now and he is, in my opinion very sharp and personable, and an asset to Legends Toyota. Today he helped me with what I considered a serious issue. I had a broken drivers side windshield wiper and I was afraid if I encountered some heavy rain I would not be able to continue driving and I would get stuck on the road. He helped me get it fixed without a prior appointment. I also appreciate Legends making this happen. Another example of Legends good service.
8/15/2024
Allen R. VERIFIED CUSTOMER
I don't understand how your car comes up that it needs serviced but there is 6 weeks and 2000 miles to go according to the sticker. Then to find out that you need 500 $ worth of service needed. Stuff that should be done every 30 thousand miles/ 2 years at 147000 I shouldn't need anything done. Why wasn't any of these brought up at the last service I had done there? I have always had the car serviced at a Toyota dealership.
8/15/2024
Jeran C. VERIFIED CUSTOMER
Evan is always fantastic to work with.
8/15/2024
John H. VERIFIED CUSTOMER
Great job
8/15/2024
Craig S. VERIFIED CUSTOMER
Thanks geat job
8/15/2024
John B. VERIFIED CUSTOMER
Always a pleasure. Doing my maintenance with Evan. Very attentive, very polite. That's why I come there.
8/15/2024
Bob S. VERIFIED CUSTOMER
Excellent experience
8/14/2024
Rebekah A. VERIFIED CUSTOMER
Communicated well.
8/14/2024
Daniel S. VERIFIED CUSTOMER
Checked oil when I got home. Appears to be ooverfilled.
Washer fluid was not filled.
Appears to me that the tire pressure was the same as when I brought it in, and not all are the same.
Seems the service dept ought to give a printout of the multi-point inspection rather than just send me a link.
You ought to have a wash rack like Olathe Toyota.
6 second video had no point.
8/14/2024
Brenette G. VERIFIED CUSTOMER
Thank you for being so thorough. My car looks good and is running smoothly now.
8/14/2024
Carmelita C. VERIFIED CUSTOMER
No comment
8/14/2024
James M. VERIFIED CUSTOMER
Incomplete summary of what was done… lacked explanation of results and recommendations regarding steering wheel.