I was hoping that my appointment would take 1-1 1/2 hours. But it was 2.5 hours. Don’t know if you need more staff working on cars or what.
8/7/2024
Douglas L. VERIFIED CUSTOMER
Thanks
8/7/2024
Lenin E. VERIFIED CUSTOMER
Excellent
8/7/2024
David G. VERIFIED CUSTOMER
Evan is great. Friendly, knowledgeable, and customer focused. Great asset to the team. Thank you.
8/6/2024
Edward M. VERIFIED CUSTOMER
Had trans flush,radiator flush, oil change, battery cable replaced, and rehook spring on hood latch, was told going to have inspection which Toyota does when you bring vehicle in first time I’ve not gotten , brought it in to have it ready to transfer ownership to my Son-in-law, about 3 hours later my son in law took my 2006 tundra to his mech finding part of muffler almost rusted out, boot on steering leaking and radiator starting to split, rear brakes not adjusted, work you did OK just no inspection
8/6/2024
Sherry L. VERIFIED CUSTOMER
Evan is amazing. He always explains what needs to be done to keep my car running smoothly. He’s very friendly and helpful
8/6/2024
Terry K. VERIFIED CUSTOMER
Friendly, knowledgeable, and professional.
8/6/2024
Lily Y. VERIFIED CUSTOMER
Quick ! Satisfied
8/6/2024
Theodore L. VERIFIED CUSTOMER
Always good service and good conversation with tech Michael.
8/4/2024
Denise E. VERIFIED CUSTOMER
There’s nothing to be done at this point according to your master mechanic. However, it should’ve been decided while I was waiting for 2 hours that nothing was going to be covered or repaired before I took off with a loaner vehicle and had to waste more time bringing the loaner back and nothing being done. I have a family member that has cancer and is going through chemo treatment and I am helping to take care of them and now I can’t get that time back that I should’ve spent helping them. The best thing you can do is not tell people that something is covered and that you’re going to repair it and then turn around and say that it’s not covered and then do nothing but waste my valuable time. Just know that I will never buy another vehicle from your dealership again and I may never even buy another Toyota because this is not the first time I’ve had a bad experience at this facility.
8/4/2024
Torbjorn J. VERIFIED CUSTOMER
Appreciate your quick and quality service that was completed on our trip. Even though I was a walk in on my way through, you fitted me in and had work completed within an hour. Great and friendly staff.
Thanks again !
8/4/2024
Samuel P. VERIFIED CUSTOMER
It was a very quick and easy experience and Evan was very friendly and helpful.
8/3/2024
Lidiya S. VERIFIED CUSTOMER
Good, fast , professional service.
8/3/2024
Melisew F. VERIFIED CUSTOMER
Great service.keep it up.
Thanks
8/3/2024
GEORGE H. VERIFIED CUSTOMER
Michael was stellar!!!
8/3/2024
Daniel S. VERIFIED CUSTOMER
Everyone was nice and completed the job well. The only problem was the grease stain on the fabric left inside the car and it’s a light almond color interior.
8/3/2024
HTOO G. VERIFIED CUSTOMER
Provided quality service with realistic solutions
8/3/2024
TERRY W. VERIFIED CUSTOMER
Kyle did a great job 100%.Aside from that. The plastic so undercarriage splash shield was hanging down in the front and missing at least 2 screws. Also your computer system did not have my previous visit, just a couple weeks ago available, nor the multi point inspection from last service visit in 2023.