It's my fault for not double checking. I wanted the techs to determine why my drl's were not functioning, not to fix them. I am quite certain I checked the block not to fix them in the app provided by the maintenance service team.
8/1/2024
Lashonde B. VERIFIED CUSTOMER
Sounds good. Evan was awesome as usual to work with!
8/1/2024
Johnathan S. VERIFIED CUSTOMER
Every was explained to me very well. The waiting room very nice.
8/1/2024
Andrew N. VERIFIED CUSTOMER
We haven’t been taking our cars there for the past couple years because we have had some bad experiences. We came back yesterday and were so happy with Evan. He was great! A great asset to your team!
8/1/2024
Loyd J. VERIFIED CUSTOMER
Although legends Toyota was extremely busy, my vehicle was serviced promptly ????
8/1/2024
Kelli S. VERIFIED CUSTOMER
As always, great friendly staff. Prompt and transparent. Clean facilities.
8/1/2024
Shawn W. VERIFIED CUSTOMER
Not that I mind doing a survey, but you ask for "one" question and that leads to a full blown survey to follow?? Kinda cheesy... just send the survey and skip the odd lead-in question.
8/1/2024
Maria R. VERIFIED CUSTOMER
Kyle did a great job! Especially at making sure I could talk to him about my service needs when my car was there. The automated text system makes it frustrating!
7/31/2024
Lynn M. VERIFIED CUSTOMER
Waited over hours after appointment time for oil change and they did not even start. Got my car and left. How many cars,are scheduled at each appointment time!
7/31/2024
Barry J. VERIFIED CUSTOMER
Jacob and Derick did a great job.
7/31/2024
Brooke D. VERIFIED CUSTOMER
It was extremely quick for a $50k service! The service advisors are all very professional and friendly. I definitely enjoy bringing my car here.
7/31/2024
Cody T. VERIFIED CUSTOMER
It was a good experience over all. The shuttle service was very convenient and I had a great driver. Kyle Montgomery took care of everything I needed and made sure he was available to answer any and all questions I had. The car works well now after being serviced.
7/31/2024
Julia A. VERIFIED CUSTOMER
We signed upfor 11:15 yet our car wasn't done for four hours! Also wewete told that our car needed a $4000 repair -something I looked up what other said this type of repair should cost and it was half that cost so I'm just a little cautious about bringing my car back to you because it seems extremely odd, especially since I had no leakage which is what people suggest is a symptom of the problem
7/31/2024
Lacey S. VERIFIED CUSTOMER
Two hour wait time for a oil change
7/31/2024
Kyle C. VERIFIED CUSTOMER
3 hour oil change and tire rotation is too long. Been coming here for 7 years and have never waited that long. Usually it only takes 1.5 hours. Service advisor should have come found me in the lobby to update as I was already checked in. Didn’t know it was a 3 hour wait until I went and asked for update. Short on techs apparently. Had to cancel 11:30 meeting due to delay.
7/31/2024
Inez K. VERIFIED CUSTOMER
The service was very friendly and nice
7/31/2024
Anthony F. VERIFIED CUSTOMER
Evan uses very good customer service skills. I look forward to working with him again.
7/30/2024
Marina T. VERIFIED CUSTOMER
Thank you Evan!!
7/30/2024
Johnny M. VERIFIED CUSTOMER
Excellent service representative
7/30/2024
Leslie G. VERIFIED CUSTOMER
I was very pleased I will continue to take my car there.