I received an email stating I should take advantage of my free service and when I scheduled it online it showed as free in my cart. When I arrived I was informed I would have to pay for it. I understand it’s partly my responsibility to know the service agreement for my new vehicle but can’t help feeling deceived by the email and online scheduling. I needed an oil change and the staff were friendly and helpful otherwise.
4/12/2024
Fredrick F. VERIFIED CUSTOMER
Evan Donahue was upfront with me about what my vehicle needed. Even applied the discounts that were available to me.Always a pleasure doing business here
4/12/2024
Craig S. VERIFIED CUSTOMER
Always a pleasure and look forward to the next service. Thank Blake for saving my brakes
4/12/2024
SUSAN B. VERIFIED CUSTOMER
Quick and easy.
4/11/2024
Eric M. VERIFIED CUSTOMER
Paid $2600 to have my vehicle serviced, it blew up 127 miles later and being told there is no warranty on the work they did.
4/11/2024
Dennis D. VERIFIED CUSTOMER
Excellent service, as usual. Bryce was very professional. Enjoyed working with him.
4/11/2024
Paul H. VERIFIED CUSTOMER
Overall Good Experience!
4/11/2024
Paul W. VERIFIED CUSTOMER
Thank you!
4/11/2024
ROWENA A. VERIFIED CUSTOMER
Manager who handled my service was excellent as were the two drivers who drove me using the shuttle service to the adjacent mall since my service was lengthy. One was named Jake I believe. He was very polite and knowledgeable about Toyotas. He was fantastic as was the woman with long hair that drove me as well. Thank you!
4/11/2024
Garth W. VERIFIED CUSTOMER
Efficient
4/11/2024
Moreen M. VERIFIED CUSTOMER
Thanks for the great service!
4/11/2024
Skyler C. VERIFIED CUSTOMER
Good service
4/10/2024
Frankie C. VERIFIED CUSTOMER
Amazing job always ????
4/10/2024
Ralph T. VERIFIED CUSTOMER
Great service
4/10/2024
Thomas H. VERIFIED CUSTOMER
Thanks again
4/10/2024
Lucinda T. VERIFIED CUSTOMER
Great service! I arrived with a flat tire and they took care of it in an hour.
4/10/2024
Michael C. VERIFIED CUSTOMER
Jacab and Julie were fantastic to work with.
4/10/2024
Brandon S. VERIFIED CUSTOMER
I was satisfied with the services performed but not when I received the invoice when there was a charge for tire rotation when in fact they were never rotated. I feel like at times services are trying to be sold to me that don't need done. Last time I was told I needed 4 wheel drive service done when I just had it done 10k miles previously. I feel like the guys turning wrenches are doing a good job but I'm starting to loose trust in your service reps.
4/10/2024
Patrick S. VERIFIED CUSTOMER
My service tech was great. I had a misunderstanding with the parts department regarding tires and he handled the situation with care and professionalism as did the gentleman who helped me from the parts department.
4/10/2024
Katheleen O. VERIFIED CUSTOMER
Very fast, kind and efficient service for a spur of the moment service call.