Got my vehicle in very quickly, made diagnosis and was ready to go the following morning. So very happy with the service!
6/1/2024
Adam E. VERIFIED CUSTOMER
I was given someone else's multipoint inspection print out.
6/1/2024
Stephanie R. VERIFIED CUSTOMER
I was told my oil filter "malfunctioned" and oil splattered all over my hood and engine. This was after waiting almost an hour and a half. Then they had to "clean" the oil. When I picked up my car after hours I looked at the engine and it was filthy. It was not oily but a thick layer of dirt all over my engine. I would have thought someone would have taken the time to wipe it down with a rag and cleaner. The car is 3 years old and the hood is not opened very often. It was clean when I brought it in. I am very disappointed and upset. I will not be bringing my car back.
6/1/2024
Cj R. VERIFIED CUSTOMER
All good!!
6/1/2024
Ko I. VERIFIED CUSTOMER
I really appreciate Huy’s honest assessment on a Minor problem that was found on the multi spot inspection. For our car is so old And high mileage, we just want the car to be running. It appeared to me that Huy understood Our needs and wants and gave us an appropriate suggestion not to fix The problem so urgently.
6/1/2024
Mark S. VERIFIED CUSTOMER
Excellent service
6/1/2024
Kristi M. VERIFIED CUSTOMER
Thank you for the fast service!
6/1/2024
Karl H. VERIFIED CUSTOMER
I found out I was not getting an oil change every service I had with Toyota. I live in a small town and frequently travel dusty gravel and dirt roads to evaluate farm land. Which the service schedule indicates that I should have oil changed every 5000 miles not 10000. The staff asks no qualifying questions to determine at which mileage you oil should be changed. Apparently it is left for the customer to insist on receiving covered services. I was in fact challenged to show my manual to prove what I was saying. Should the service staff know this stuff? It feels like Toyota prefers to save money instead of providing reputation level customer service. I certainly do not feel I got the full benefit of Toyota Cate.
6/1/2024
Troy S. VERIFIED CUSTOMER
Mike as always took care of everything I needed!! Wich is why I always bring my truck here for service! ??????????
6/1/2024
Brenda B. VERIFIED CUSTOMER
I really like this service advisor.
6/1/2024
Joshua V. VERIFIED CUSTOMER
I agreed on the fair asking price of the vehicle, but asked for some cosmetic body work to be done since it was lower mile certified vehicle. Cullen and staff came through for me and got me scheduled in with the service center. I didn’t get the promise in writing but the staff still held true to their word and I couldn’t be happier with the way my family and I were treated.
5/31/2024
James S. VERIFIED CUSTOMER
Very fast and friendly service today, great job Baxter Toyota!
5/31/2024
Patrick S. VERIFIED CUSTOMER
Great service, appreciated the constant updates!
5/31/2024
Tom N. VERIFIED CUSTOMER
Great service. Thank you.
5/31/2024
Sadaqat A. VERIFIED CUSTOMER
Brea ptton , she is very good worker, her behavior very good with customer
5/31/2024
Priscilla H. VERIFIED CUSTOMER
Charity is smart. I hate when people tell me I need to smile more, but that was my thought about Chasity.
5/30/2024
Hong D. VERIFIED CUSTOMER
Staff service is friendly.
5/30/2024
Charles H. VERIFIED CUSTOMER
Very good service! Really appreciate Trevor and the checkout team (including Brae) that did a great job helping us!
5/30/2024
Brooks, Pansing. VERIFIED CUSTOMER
Chasity was terrific and very helpful!
5/30/2024
Joan Z. VERIFIED CUSTOMER
The on-line process of scheduling my service appointment has proved to be somewhat complicated...definitely unclear.