Appreciate the professional manner of the service staff. Work on the vehicle was completed in the specified time.
5/30/2024
Ronald N. VERIFIED CUSTOMER
Very friendly and professional service
5/30/2024
Gus A. VERIFIED CUSTOMER
Top
Notch. I used to go to Lexus to get oil changes but I found a new place thanks
5/30/2024
Kenneth H. VERIFIED CUSTOMER
I passed alpong a couple of observations to Peter that I thought could be improved. These did not impact the quality of work on my automobile
5/30/2024
Jordan M. VERIFIED CUSTOMER
Huy was great. I was a few days early bringing in my truck but he accommodated me anyways. He was transparent with what needed done to my truck and quick when I came to pick it up.
5/30/2024
David T. VERIFIED CUSTOMER
Does, Chevys, Dodges are all good vehicles. But any vehicle is only as good as the service. This is my 4th Toyota since 2000, and it’s all about the service. I hope I can continue to count on you
-Dave
5/30/2024
Robert S. VERIFIED CUSTOMER
They got it finished sooner that originally advised.
5/29/2024
Kay P. VERIFIED CUSTOMER
We are a returning customer because we have always had exceptionally good experience. The setup of the waiting area is very good. We arrived on time for our appointment but waited a while to be acknowledged by anyone. It seemed like a few people weren't busy doing anything and they avoided eye contact. It felt unusual. It also took a long time to have our car serviced. It took more than double the amount of time that we were told the work would be completed and I followed up twice to check in for an update.
5/29/2024
Wanda M. VERIFIED CUSTOMER
Thanks for rotating the tires and checking the breaks. Nice job!! Responding so much better now!
5/29/2024
Aimee P. VERIFIED CUSTOMER
He was very efficient and courteous.
5/29/2024
Mary B. VERIFIED CUSTOMER
Trevor was an exceptional service person.
Efficient, helpful and very courteous.
5/29/2024
Steven M. VERIFIED CUSTOMER
This was my first time to the service department, and I ended up going in through the out door with my truck, but I was treated very well in spite of this mistake. I very much appreciated the kindness.
5/29/2024
James G. VERIFIED CUSTOMER
Everything went smoothly as I anticipated. Always a pleasure doing business with Baxter Toyota!
5/29/2024
Robert P. VERIFIED CUSTOMER
He handled everything he needed to handle perfectly.
5/29/2024
Katherine B. VERIFIED CUSTOMER
So fast and friendly!
5/29/2024
Hien N. VERIFIED CUSTOMER
Your services were excellence.
5/29/2024
Marc D. VERIFIED CUSTOMER
Very very professional and nice I am very very impressed
5/29/2024
Donald B. VERIFIED CUSTOMER
Trevor has helped us in the past and provided excellent customer service.
5/26/2024
Bradley H. VERIFIED CUSTOMER
Okay I will do the survey
5/26/2024
Craig L. VERIFIED CUSTOMER
Brought car in for alignment and was told they did it but was not provided the results from the tire alignment rack. Have asked service advisor and service manager for copy of it (which they indicated it was saved and would provide to me via email) and they have not provided anything back. If you don’t have it just say it instead of telling me someone can send it to me and ignoring my requests. Customer service seems to be an issue for me at your dealership. Just not sure I would return for any service. Thank you.