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Real Reviews from VERIFIED CUSTOMERS
Em L. VERIFIED CUSTOMER
It’s important to note that the staff at Baxter Toyota in Lincoln Nebraska did a great job, and I have no complaints where they are concerned. My gripe is with Toyota. For a company that is out of Japan where Technology is practically a given, it really is disappointing to me that Toyota can’t or rather won’t provide an upgrade to the Radio that is factory. That should’ve been some thing where they were notifying me to upgrade from time to time and never bothered. I will choose to not promote a Toyota product to anyone for that reason.
5/16/2024
Lisa H. VERIFIED CUSTOMER
I used to go when I had time and be out in 45 mins now I make a appt and am there for over a hour and half . Otherwise great service
5/16/2024
Kerry O. VERIFIED CUSTOMER
Thanks Brae!!!
5/16/2024
Keith J. VERIFIED CUSTOMER
Chasity was great to work with
5/16/2024
Stephanie S. VERIFIED CUSTOMER
Brae was personable yet professional. She was knowledgeable and helpful with my questions and comments.
5/16/2024
Kevin H. VERIFIED CUSTOMER
Great customer service
5/16/2024
Donna E. VERIFIED CUSTOMER
Timely job
5/16/2024
Miriam R. VERIFIED CUSTOMER
Service advisor was having problems with documenting what services were actually done. She also had a wrong VIN number for my vehicle. They were also confused on everything I was coming in to have done. Service was quick and everything was done that I came in for.
5/16/2024
Kelly G. VERIFIED CUSTOMER
Overall nice and professional even though my car was not bought from this dealership.
5/16/2024
Ronald R. VERIFIED CUSTOMER
Will do-thanks
5/15/2024
Racinda M. VERIFIED CUSTOMER
Thank you so much!
5/15/2024
Alexandria M. VERIFIED CUSTOMER
Satisfied.
5/15/2024
Diane B. VERIFIED CUSTOMER
Michael Sowders spent time with me explaining critical maintenance finds which need to be addressed. We went out to FJ, and Michael showed me what they looked like or where they were even if I could not see them. He also gave me his business card for additional questions if I need so.
5/15/2024
Mary J. VERIFIED CUSTOMER
Excellent customer service all around!!
5/15/2024
Berhane T. VERIFIED CUSTOMER
100% Excellent serves feverything is good thanks
5/15/2024
Edward S. VERIFIED CUSTOMER
Service was very prompt, personable and efficient.
5/15/2024
Jerald S. VERIFIED CUSTOMER
I was out in good time. thank you all
5/15/2024
John V. VERIFIED CUSTOMER
I was able to get my vehicle serviced in a timely manner. The service writer then told me what they did and what service I may need next time. I got out in a very reasonable time.
5/15/2024
Christina R. VERIFIED CUSTOMER
As always, Outstanding customer service and communication. Thank you!
5/15/2024
Christina V. VERIFIED CUSTOMER
Trevor was very helpful and followed up to kept me posted on needed maintenance while I waited at the dealership.
5/15/2024