Search

Real Reviews from VERIFIED CUSTOMERS
Grant S. VERIFIED CUSTOMER
Got the same fine service and support that has kept me coming back since 2012
2/9/2025
James A. VERIFIED CUSTOMER
Good service and good service reps but most of the time when calling service no one would answer phone, happened many times. A bad look for an otherwise good experience.
2/9/2025
Nicholas N. VERIFIED CUSTOMER
Service was great!! Danny Bye was amazing.
2/9/2025
Bailey D. VERIFIED CUSTOMER
staff was friendly and services have always been done before the estimated time
2/9/2025
Bryan S. VERIFIED CUSTOMER
I have one wheel that has a banged up valve stem and no cap on it, we'll after my service was done, that wheel is still in the same location on the car...so the wheels didn't get rotated ! I paid for this service and it's not being done properly. Not happy about this.
2/8/2025
James C. VERIFIED CUSTOMER
Excellent friendly service.
2/8/2025
Jacob M. VERIFIED CUSTOMER
Great customer service from check in to check out from Erin. Great experience. Thank you
2/8/2025
Larry J. VERIFIED CUSTOMER
Erin was friendly, efficient and thorough. Very helpful and explained things well.
2/8/2025
Bradley H. VERIFIED CUSTOMER
Very friendly and excellent service from your staff! Was told it would take an hour and was done in 45 minutes!! Thank you!!
2/8/2025
Galen E. VERIFIED CUSTOMER
Done a good job answering all my questions.
2/8/2025
Timothy H. VERIFIED CUSTOMER
Jared was professional, friendly, and answered all in any of my questions concerning Maintenance. I had some concerns about warranty and he was able to walk me through it and discuss my warranty in detail. They got me in and out of their service department quickly and efficiently.
2/7/2025
Danny L. VERIFIED CUSTOMER
Wonderful service. Top notch!
2/7/2025
Bonnie V. VERIFIED CUSTOMER
My car is immaculate!
2/7/2025
Chris V. VERIFIED CUSTOMER
Nice, fast and complete service.
2/7/2025
Rodney S. VERIFIED CUSTOMER
Overall you guys are just outstanding! Great customer service and you keep customers informed during their service!
2/7/2025
Barbara H. VERIFIED CUSTOMER
2 and 1/2 hours to get an oil change, tire rotation and brake fluid change is unacceptable!
2/7/2025
Danny S. VERIFIED CUSTOMER
Great people
2/7/2025
Hector J. VERIFIED CUSTOMER
No call needed.
2/7/2025
Melinda S. VERIFIED CUSTOMER
????
2/7/2025
Mishelle K. VERIFIED CUSTOMER
When I made appointment I told the person all I wanted fixed. He said to tell them when I get there he just took down the recall. I get there and they tell me there has to be a diagnosis and have to see if my warranty covers it and this would take hours and need another appointment. Then I get to the truck and they didn’t even wash it. We looked at buying a truck there before we got this one. Not a happy place to be. Now with this experience I will NEVER go back. I already have an appointment made at Lexus and they are picking the truck up from my house and have already checked on the warranty. You need to do better. First thing I told my husband when I got home is I’ll never go back there. He then told me he wasn’t happy with when we were looking to buy.
2/7/2025