Baxter team I have purchased several vehicles from you over the years and the latest one my 2020 Tacoma, it’s unfortunate that with the little miles that it has on it it needs a racket pinion, honestly not sure how it was sold to me as Certified if it had rack and pinion issues? I would also like to have the Serrvice Team check out the recall on the high-pressure fuel pump. I paid top dollar for the vehicle and purchased the extended warranty and hope that I have made the right decision on this particular truck. And closing your text message said that my vehicle was ready yet. My service advisor said that it was not quite done yet, and an automated message was generated which could’ve presented an inconvenience for me to stop work and come and pick it up not being done. Which could’ve presented an inconvenience for me to stop work and come and pick it up not being done. Sincerely, Randy DeCoito.
4/5/2024
Donna R. VERIFIED CUSTOMER
Service was good. Haven't had a chance to drive it very far. If we discover something about the rude, we will make sure and contact yiu
4/5/2024
Steven H. VERIFIED CUSTOMER
He was very helpful and very friendly, and answered all my questions
4/5/2024
Teddy F. VERIFIED CUSTOMER
It was what we expected, they even washed the vehicle for us.
4/4/2024
Scott C. VERIFIED CUSTOMER
Toyota always takes good care of us!!
4/4/2024
Ronald R. VERIFIED CUSTOMER
Brae did an excellent job and answered all questions and concerns that I had today. Thank you
4/4/2024
Tracy M. VERIFIED CUSTOMER
The entire car buying process went smoothly
4/4/2024
Eugene S. VERIFIED CUSTOMER
good job thanks
4/4/2024
Shirley R. VERIFIED CUSTOMER
All work completed as promised. I appreciate the courtesy shuttle service
4/4/2024
Mark A. VERIFIED CUSTOMER
The staff were great and being from out of state I really appreciated that. Although you might think about adding a few comfortable easy chairs like a lounge - just a thought.
4/4/2024
Rhonda P. VERIFIED CUSTOMER
Very helpful friendly and down to earth. Will recommend and return myself!
4/4/2024
Robert H. VERIFIED CUSTOMER
Good job done on a timely manner!’
4/4/2024
Julie W. VERIFIED CUSTOMER
Thank you!
4/4/2024
Dave N. VERIFIED CUSTOMER
The service was done sooner than expected.
Thanks for that!
4/4/2024
Thuy T. VERIFIED CUSTOMER
Charged me for an alignment and the alignment is STILL off, while I even waited for about 3 hours. Which i don’t mind, but for all the time and money just for that to be off is quite inconvenient.
4/4/2024
Wayne U. VERIFIED CUSTOMER
Don't care to do surveys!
4/4/2024
Michael G. VERIFIED CUSTOMER
Very good service.
4/4/2024
Daniel R. VERIFIED CUSTOMER
Chasity was very professional and courteous.
4/4/2024
Kaarina M. VERIFIED CUSTOMER
Michael was great. It’s the result that isn’t. The fan is now rattling when on.
4/3/2024
Josephine S. VERIFIED CUSTOMER
Upon checking in I was five minutes late the person who checked me and was extremely rude and said we usually never take people who are late especially in the evening appointments. I drove over 45 minutes across town to get there then he asks do you have time to do the service which the other guy replied back after yelling over everybody that yes they do I asked a simple question about if I wanted to get my car repaired there after my hit and run accident and he was extremely rude and said no we don’t do that here and if you want to take it to somewhere we use B&B auto that’s connected to Lexus. I would have appreciated a little bit more kindness upon checking in in the first place, while checking out, the end, individual was very nice and pleasant. However, first impressions are everything, and after nearly 20 years with Toyota I will seriously be considering something else.