Stephanie did a terrific job rapidly taking care of my problem with the gas cap door. She was terrific
1/22/2025
Matthew F. VERIFIED CUSTOMER
Ty was awesome! Thanks!
1/22/2025
Norma M. VERIFIED CUSTOMER
Friendly Professional and listened with explanations of the service to be provided.
1/22/2025
Kevin W. VERIFIED CUSTOMER
Excellent communication and service
1/22/2025
David F. VERIFIED CUSTOMER
Angie Skrdlant did a first rate job of communicating with my Insurance claim office, and I’m impressed by the efficiency of the service operation.
1/21/2025
Cindi M. VERIFIED CUSTOMER
Great experience!
1/21/2025
Donald H. VERIFIED CUSTOMER
Good service and very friendly
1/21/2025
Matt L. VERIFIED CUSTOMER
Ty was very understanding and helpful with accommodating my mistake of coming in on the wrong day, letting me have time to think through a pricey repair, and getting me a loaner vehicle.
1/21/2025
Connor S. VERIFIED CUSTOMER
Stephanie was super professional and personable, perhaps the best rep I have interacted with in my long history of Baxter Toyota service (ALL of which have been good experiences).
1/21/2025
Lee D. VERIFIED CUSTOMER
All taken in hand before I left my vehicle. Cordial and friendly. .
1/21/2025
Patricia R. VERIFIED CUSTOMER
Ty called me back today and answered some questions I had. He was kind, knowledgeable, and explained things so I could understand. I’ve already recommended Baxter and Ty Beel to a couple friends. I love my Tacoma, and it’s nice to have a place I trust for service. Thank you.
1/21/2025
Karen Z. VERIFIED CUSTOMER
Very friendly and helpful
1/21/2025
Kip B. VERIFIED CUSTOMER
Stephanie is a rock star! Great customer service!
1/21/2025
Thomas M. VERIFIED CUSTOMER
Great service
1/21/2025
Tamala S. VERIFIED CUSTOMER
She was very pleasant and helpful in answering questions.
1/21/2025
Tammy J. VERIFIED CUSTOMER
I think the extras offered did not need to be done, the tires are fine til mid summer/post summer and the filters were hardly dirty
Also, the shuttle, which has in the past always been amazing, was anything but amazing today. I text for a return shuttle more than two hours prior to the time, and when I messaged him asking if he was on his way, 20 minutes later already then when I had asked for, he responded with he’d be another 15 to 20 minutes. So I had one of my clients give me a ride to pick up my vehicle over my lunch, which I only had 45 minutes to do.
1/21/2025
Peter M. VERIFIED CUSTOMER
The attitude of the person i delt with was not ok. He had no respect for me as a customer. He was talking to me like if he was talking to a kkid. Though the car was serviced, I left the the shop frustrated and very disappointed
1/19/2025
Benjamin W. VERIFIED CUSTOMER
Great job!
1/19/2025
Joyce E. VERIFIED CUSTOMER
I just love the hospitality room it's very nice that we get a snack and a drink while we wait.
1/18/2025
Daniel P. VERIFIED CUSTOMER
Friendly, very accommodating, handled our problems in a professional manner. Daniel P