Erin was very welcoming when I pulled up. She answered all my questions to my satisfaction. Erin kept me appraised through out my vehicles service. And I love the snacks and hot chocolate!! Thank you!
12/13/2024
Denise T. VERIFIED CUSTOMER
I had made an appointment on line for a recall part to be fixed. Your company didn’t have the part and I was not notified. I had to come back the next day so the part could ordered. I was told your company has a glitch in your computer program and online appointments, and the parts ordering. The assistant manager, Evan Meyer, of the service area was rather snarky and couldn’t be bothered with the situation. He told me it was a glitch in the system and didn’t care your company was wasting my time. You need to fix this, if you want to keep customers. Erin Cahill was delightful.
12/13/2024
Anne K. VERIFIED CUSTOMER
Great job. Thanks
12/13/2024
Heather B. VERIFIED CUSTOMER
I would be happy to talk with someone about my experience with Michael. Feel free to call me at your convenience. If you wish ****-****-xxxx.
12/13/2024
William P. VERIFIED CUSTOMER
Great
12/13/2024
Brett D. VERIFIED CUSTOMER
Oil change was about expected prices, but the services they wanted to add on were way higher than other mechanics in Lincoln. Literally 70% higher cost.
12/13/2024
Jason C. VERIFIED CUSTOMER
Helpful and effective.
12/13/2024
David K. VERIFIED CUSTOMER
Very satisfied with how Erin represented Baxter. Easy to work with and made sure I was satisfied with work done on my vehicle.
12/12/2024
Norman Y. VERIFIED CUSTOMER
It seemed to take an extra long time to complete the service
12/12/2024
Pat H. VERIFIED CUSTOMER
They did a good job in a timely manner.
12/12/2024
Benjamin G. VERIFIED CUSTOMER
Jared is the best! Thank you!
12/12/2024
Dennis R. VERIFIED CUSTOMER
Received courteous and professional service very pleased and happy with experience.
12/12/2024
Paul S. VERIFIED CUSTOMER
Your technicians know their business and Ty Beel is the best service advisor I have ever worked with at any automotive service department anywhere!
12/11/2024
Stephen Z. VERIFIED CUSTOMER
Great place and great service!
12/11/2024
John M. VERIFIED CUSTOMER
Ty is the man! He is definitely an outstanding talent and Baxter is lucky to have him on staff.
12/11/2024
Cheryl M. VERIFIED CUSTOMER
Service was good but waited 2 hours. Told it would be 1 hr and 15 min
12/11/2024
Phillip B. VERIFIED CUSTOMER
Michael provide the highest level of service and was very courteous in walking me through the service of my vehicle explaining what needed to be done, how much it would cost and when the work would be done. I couldn’t have asked for better counsel regarding the service and thoughtfulness in our interaction. Kudos Michael!
12/11/2024
Mary L. VERIFIED CUSTOMER
Stephanie has excellent customer service!!
12/11/2024
Suzanne H. VERIFIED CUSTOMER
I always get top notch service from Baxter Toyota Lincoln, but I hate being forced to do surveys, especially ones that are sent to my phone.
12/11/2024
Michael S. VERIFIED CUSTOMER
I Appreciate Jared, Ryan & the guy from parts taking the time to help figure out exactly what parts I needed & what wasn't an urgent fix.