Stephanie is AMAZING! Give this woman a raise! ? She was absolutely darling and I love that she came to give me and update while I waited! Can't wait to work with her again!
11/19/2024
Chris L. VERIFIED CUSTOMER
Jared was excellent job. Best service advisor I have had so far with Baxter Toyot.
11/19/2024
Frederick M. VERIFIED CUSTOMER
All good!
11/19/2024
Lucas S. VERIFIED CUSTOMER
I really appreciated Angie, she went above and beyond. She is truly a asset to your company.she made sure I had a car to have for the day, while mine was being worked on. Great customer service, which is a rare in these days. Thank you again, Susan Smith
11/19/2024
Ronald J. VERIFIED CUSTOMER
Jared is a very nice guy and he does a good job
11/19/2024
Joseph S. VERIFIED CUSTOMER
There was a computer problem at billing time but it was taken care of.
11/19/2024
Leonard P. VERIFIED CUSTOMER
Very satisfied
11/19/2024
Michel D. VERIFIED CUSTOMER
Stephanie did a great job. Thank you
11/19/2024
Pace L. VERIFIED CUSTOMER
The attendants were great in keeping me informed and up to date, the only question I have which is on me, I should have asked at the dealership is do you still offer complimentary car washes year round?
11/17/2024
Dave O. VERIFIED CUSTOMER
Erin was knowledgeable and very pleasant to work with
11/17/2024
Chris S. VERIFIED CUSTOMER
Stephanie did a great job answering all of my questions.
11/16/2024
Deborah E. VERIFIED CUSTOMER
Erin went above and beyond.
11/16/2024
Anne A. VERIFIED CUSTOMER
Working with Brae Patton was, once again, a very enjoyable experience. She was thorough and kept me informed as to the progress the mechanic was making in replacing my windshield wiper motor. The wipers work fine now. Very important with winter on the horizon.
11/16/2024
Timothy S. VERIFIED CUSTOMER
Very satisfied with everything even after they drop the headliner and did other things you could not tell anything was done. They put it back together correctly and cleanly.
11/16/2024
Erica S. VERIFIED CUSTOMER
When arriving and checking in, she did not show proper soft skills for customer service interactions. I asked for a shuttle because she did not ask if I needed one so called the driver and rudely asked for the ETA. She did not have any eye contact and never said thank you. Would highly recommend customer service training when working with the public.
11/16/2024
Shelley D. VERIFIED CUSTOMER
Never got updated and was there 2 hours. Also saw my paperwork was stamped no wash- not sure why since seems like such a little thing for the service. Won’t be back after the warranty ends.
11/16/2024
Marie T. VERIFIED CUSTOMER
Michael was very friendly and took the time to explain everything that was being done to my vehicle.
11/16/2024
Ronald D. VERIFIED CUSTOMER
She was very nice and helpful. Enjoyed working with her.
11/16/2024
Michel D. VERIFIED CUSTOMER
Erin did an excellent job explaining service to me. She was very personable. Thank you
11/16/2024
Shelley M. VERIFIED CUSTOMER
Thank you for great service and assurance that my vehicle would be in good hands! He dash rattle is gone and I am so happy about that!!