Erin was genuinely concerned that I was satisfied and she fully explained
What was done to my vehicle and the service that I would need on my next visit. I was very pleased with her service! Thank you Erin !
11/15/2024
Paul R. VERIFIED CUSTOMER
I came in without an appointment. They found out that I needed a new battery and they replaced it. I was very satisfied.
11/15/2024
Robert M. VERIFIED CUSTOMER
Michael is always friendly and takes care of his customers
11/15/2024
Joseph S. VERIFIED CUSTOMER
Drivers info screen came back with different info displayed. At least return it the way it was when dropped off. Otherwise, service was very good as usual.
11/15/2024
Tracy F. VERIFIED CUSTOMER
I had 7:30 am appointment. An oil change. On arrival I asked customer representative to look at tire pressure light and agreed if bad sensor found it was ok to fix,I signed. I received no tech inspection report until 2:20pm. I wanted to speak to customer representative or service manager, but after leaving them both messages to call me to answer my questions neither did. After coming to the Toyota here in Lincoln for the past 5 years. This was first time I was disappointed. Please remind manager customer comes first not last. Thank you
11/15/2024
Kim S. VERIFIED CUSTOMER
Kept me updated on the repair. Was able to get a repair cost reduced because the same repair was done in Oct of 2024
11/14/2024
Tara C. VERIFIED CUSTOMER
Thank you for keeping my vehicle safe to travel!
11/14/2024
Lynn P. VERIFIED CUSTOMER
Brae is courteous and efficient. Thanks.
11/14/2024
Elli V. VERIFIED CUSTOMER
Job well done.
11/14/2024
Rose K. VERIFIED CUSTOMER
Thank you, Ty, for ensuring my safety on the road by keeping my vehicle in the best condition.
I am grateful for your reliability.
11/14/2024
Paul S. VERIFIED CUSTOMER
Ty Beel is knowledgeable, helpful, personable and professional. That's a rare combination!
11/13/2024
Matt A. VERIFIED CUSTOMER
Didn’t expect to get the new volume control knob to be installed as I had just brought it up when I dropped off for service. Very happy with that aspect as other dealers have said I would need a separate appointment for that. Thanks!
11/13/2024
James O. VERIFIED CUSTOMER
????
11/13/2024
Sharon H. VERIFIED CUSTOMER
I witnessed a physical altercation between employees. We customers were never reassured that we were safe and that it was resolved.
11/13/2024
Tammy J. VERIFIED CUSTOMER
Everything went smooth even though a fight broke out upstairs between 2 employees!
11/13/2024
Kimberly K. VERIFIED CUSTOMER
Very timely, courteous and efficient! And I appreciated the late afternoon snacks lol