I’m always satisfied with all of the work they do for me! Everyone is friendly and helpful too! Baxter Service is my #1 pick for my RAV4!
I’m glad that I can trust them also! Thanks for being the best!
11/8/2024
Cynthia B. VERIFIED CUSTOMER
I was treated great and everything was explained
Top notch service
11/8/2024
Tyler H. VERIFIED CUSTOMER
Was great
11/8/2024
Wade S. VERIFIED CUSTOMER
I was told that my brakes needed to be done and it would be a three hour job. I told him I needed my car for a 1pm meeting. I was not kept informed of the progress and was unable to reach him by phone (I called the dealership and was put on hold and then transferred to a voicemail). I finally heard it was ready about 12:15. I have had difficulty reaching the service department when I call the dealership. I also have had my service tech provide me with contact info in the past.
11/8/2024
Anne A. VERIFIED CUSTOMER
Brae Patton was a joy to work with. She carefully made a list of items that needed attention and read them all back to me to insure accuracy. In addition, she scheduled a new service appointment to install a part that is now on order. Her pleasing personality and wit made the experience very pleasant! Hire more like her.
11/8/2024
Lucas P. VERIFIED CUSTOMER
He was great! Super prompt and did a great job!
11/8/2024
Patrick W. VERIFIED CUSTOMER
Evan went above and beyond. Thank you.
11/8/2024
Jared B. VERIFIED CUSTOMER
The video they uploaded only showed as a picture. Also, I wish they would have offered to blow out my filters since they had them out
11/7/2024
April M. VERIFIED CUSTOMER
Erin provides excellent customer service. She's a natural at being friendly and doesn't act like a programmed robot that have to follow a manuscript. Customers are real people and appreciate it more when employees and companies are more realistic about customers situations. I love bringing my vehicle to Baxter anyhow because I love the staff and your mechanics are amazing and patient. The loaner car helped us out so much especially since i still needed a way to work and have two autistic adhd kids that I have to keep entertained daily with outside activities. Thank you for making a difficult situation easy on my family. I am grateful.
11/7/2024
Gary Z. VERIFIED CUSTOMER
Great service as usual
11/7/2024
Phil D. VERIFIED CUSTOMER
Great person to work with and explains all recommendations as to why I need them
11/7/2024
Jan L. VERIFIED CUSTOMER
Thanks for the speedy and reliable service.
11/7/2024
Ronald R. VERIFIED CUSTOMER
Brae did an excellent job helping me today.
11/7/2024
John E. VERIFIED CUSTOMER
They were about 1 qt of oil
short on the dip stick
Had to come back and they took care of
the issue.
11/7/2024
David G. VERIFIED CUSTOMER
Erin was very helpful in letting me know what was happening with the car and was a pleasure to work with.
11/7/2024
Norman Y. VERIFIED CUSTOMER
It seemed to take a lot of time for minimum service
11/7/2024
Cherie F. VERIFIED CUSTOMER
Yes very well
11/7/2024
Jane O. VERIFIED CUSTOMER
My husband brought the car in but no one communicated with him during the visit…
11/7/2024
Emily B. VERIFIED CUSTOMER
Ty was great! I really appreciated all his help today!