Jared was professional, efficient and provided great service.
11/6/2024
Reed H. VERIFIED CUSTOMER
I was disappointed in the communication about my vehicle. It was supposed to be finished by noon today and I never received any notification about it status. I called and my service advisor was not available. I later found out that she wasn’t working at all today or at least that’s what I was told later. I left messages for her and didn’t get a response. I called in repeatedly and my calls either went to voicemail or I was cut off. Two occasions I finally reached a service advisor and both times when they said they were going to check on the status of my car it sent my call to voicemail which effectively disconnected me from them . By the time I was able to reach someone it was almost 3 o’clock more than three hours later than my vehicle was supposed to have been done. It was done and may have been done the entire day, but I wouldn’t have known it because there was no communication of that . Very frustrating
11/6/2024
Angela T. VERIFIED CUSTOMER
Fast and efficient!
11/6/2024
Jamie K. VERIFIED CUSTOMER
My appt was at 3pm and I was told it was going to be about 30 minutes. My car was done at 4:30pm.
11/6/2024
Sharon B. VERIFIED CUSTOMER
No comment at this time
11/6/2024
Paul S. VERIFIED CUSTOMER
Funny, read the room well, polite, professional. I would work with her again. There are less expensive places to get my oil changed, but she might have me coming back to Baxter.
11/5/2024
Sherry V. VERIFIED CUSTOMER
Excellent service
11/5/2024
Dawn W. VERIFIED CUSTOMER
Always satisfied, quality maintenance service and staff.
11/5/2024
Justin D. VERIFIED CUSTOMER
Thanks
11/5/2024
Kristen E. VERIFIED CUSTOMER
Jared was great and made sure my vehicle was done in time for me to get to my doctor’s appointment.
11/5/2024
John P. VERIFIED CUSTOMER
Angie was very professional and completely answered all my questions. Excellent service.
11/5/2024
Jerry B. VERIFIED CUSTOMER
MD is fantastic. From the very beginning, he was professional, polite, and helpful. I would definitely seek him out in the future when I'm looking at another car
11/5/2024
Daniel R. VERIFIED CUSTOMER
V
Friendly and fast
11/5/2024
Helen L. VERIFIED CUSTOMER
I wasn't sure what the correct process was for checking in when I arrived. I think Stephanie saw my confusion and she quickly came out to my car to greet me. She immediately made me feel comfortable and I could relax, knowing I was in good hands at this previously unfamiliar place.
11/5/2024
Nicolle M. VERIFIED CUSTOMER
Stephanie was great. She made the process as convenient for me as possible.
11/5/2024
Groseila O. VERIFIED CUSTOMER
Yes I was
11/3/2024
Genoveva B. VERIFIED CUSTOMER
Excellent service
11/3/2024
Michael W. VERIFIED CUSTOMER
Service people are always friendly!
11/3/2024
Monica H. VERIFIED CUSTOMER
Found tires chopping, and had been since last service. I was not watching as I thought that’s what the checkups were for. I was also charged for the repair on car with bumper to bumper warranty.