Angie took care of me this morning better than expected, and I am picky.
I was in and out sooner than I was told I would be, and I appreciate it
11/3/2024
John A. VERIFIED CUSTOMER
I was surprised when I was told a brake fluid flush was needed. I’ve had a Camry forever and I have never had this told to me. It seemed like a way to get extra money off of someone who may not know what they are doing with their car. I declined the service offer.
11/3/2024
Shane L. VERIFIED CUSTOMER
Angie offered great customer service
11/3/2024
Margaret S. VERIFIED CUSTOMER
I was completely satisfied with service, enjoyed update with what was happening with repairs especially what was needed and why.
11/3/2024
Mirvat E. VERIFIED CUSTOMER
Stephanie Swain was very nice and help me to understand what shoud i did she was helpful
11/3/2024
Julie F. VERIFIED CUSTOMER
I have visited your service department several times and have always been completely satisfied
11/3/2024
Lyle H. VERIFIED CUSTOMER
Job well done
11/2/2024
Melissa B. VERIFIED CUSTOMER
Erin was awesome! Personable and explained everything!
11/2/2024
Stephen K. VERIFIED CUSTOMER
Steph was fine. We got along great. Service time was reasonable
I'm happy
11/2/2024
Dustin G. VERIFIED CUSTOMER
Angie was awesome to work with and did a great job. You need to give her a big raise.
11/2/2024
Hanh N. VERIFIED CUSTOMER
I had an oil changed on 10/08/24, recently my vehicle appears the yellow triangle and it says :Oil maintenance required soon.
Today 11-01-24 I called to Toyota service , the guy said he doesn't know and transfer me to someone else but no one answers then the phone hang up, please tell me what wrong with my vehicle.
Thank you.
11/1/2024
Kathryn F. VERIFIED CUSTOMER
Great answers to my questions. Excellent coordination of my maintenance. Wonderfully courteous.
11/1/2024
John W. VERIFIED CUSTOMER
The person I booked my appointment with said I could have a loaner vehicle apparently that wasn’t true, but I did end up getting one. They also quoted my time to be a little over an hour and found out that was also incorrect and it ended up being three hours or more. Not the first time that happened.
11/1/2024
Michael J. VERIFIED CUSTOMER
Timely service.
11/1/2024
Marcos V. VERIFIED CUSTOMER
Thank you .
11/1/2024
Dianne L. VERIFIED CUSTOMER
Fast service, good information.
11/1/2024
Candace R. VERIFIED CUSTOMER
Micheal was very accurate on time estimate and amount it would cost me for my service.
11/1/2024
Erich S. VERIFIED CUSTOMER
My service appointment was fine. The Tundra ****. I'll never lease another Toyota.
11/1/2024
Michael H. VERIFIED CUSTOMER
We recently had new tires installed and the check tire pressure light when off after install but is now on all the time. At check in this morning I asked the technician to check on this. On the drive home O realized the light was still on. When I called Baxter Service to follow up with the technician my first call was disconnected. I called back again and had to leave a message. The technician did return my call and informed me it would cost $129 for computer diagnosis. Why was this not communicated at the time of the service appointment when I specifically asked when I checked in for our service appointment? The technician did apologize, however I think this shows poor service and lack of communication.
11/1/2024
Jory S. VERIFIED CUSTOMER
Brae helped square me away and she brought great credit upon Baxter. Thank you all.