She was lovely! I only continue to come back there because of staff like her! Most of them just stare at you and won't help but she is fantastic!!
10/15/2024
Christopher H. VERIFIED CUSTOMER
Stephanie was very helpful and pleasant to deal with.
The Camry I brought in for service was going to be a nice trip car for me and my wife. My wife unfortunately got cancer and we had to stay close to home for her care. She passed away this year in 2024. I want to thank Stephanie for being such a great person and a wonderful smile that I needed during this very tough time.
Keep up the wonderful work Stephanie!!!
10/15/2024
Jose R. VERIFIED CUSTOMER
Great service.
10/15/2024
Stephanie H. VERIFIED CUSTOMER
Stephanie is wonderful, positive and helpful. I really appreciate her patience and compassion for helping customers.
10/15/2024
Kevin V. VERIFIED CUSTOMER
We had an early misfire a week or so ago but we had a good experience on this day. Good check-in, good communication, good check-out.
10/14/2024
Saeed Q. VERIFIED CUSTOMER
Thank you so much for great jobs.
10/14/2024
Rama C. VERIFIED CUSTOMER
Not satisfied with the Headlamp light installation. It should be fairly an easy job if taken care by the certified technician. To my surprise the Service Manager was involved in changing the bulbs by himself and the switch connector was not installed and locked in the correct position on the driver side. I have to come back and informed the service advisor about this. She tried and didn't have an idea what she's doing. I have to show her what the correct installation was. We are paying the labor to get the job rightly done. The bulbs should have been changed by the certified technician in the Shop at th same time when the vehicle breaks have been tested. Instead the job was down by the Manager in the visitors checkin/checkout bay area. The service Manager may be qualified to do the job but didn't do it correctly.
10/14/2024
Chelsea H. VERIFIED CUSTOMER
Very friendly, professional and incredibly satisfied with the car we received!
10/14/2024
Diane R. VERIFIED CUSTOMER
Fast, courteous service. Thank you!
10/14/2024
Jeanette M. VERIFIED CUSTOMER
Service sheet states :
Milege 59575
My car states mileage is : 64625
Also service sheet stated Fuel Level was empty.
Never has been empty. How could I drive car if it was empty
Everyone was very pleasant. Just paperwork I am concerned about
10/13/2024
Franklin K. VERIFIED CUSTOMER
Tell Erin thanks for taking good care of us.
10/13/2024
Brian C. VERIFIED CUSTOMER
Took to long
10/13/2024
James L. VERIFIED CUSTOMER
I brought this vehicle in 2 times. The first time the wrong parts were ordered. The second time, it was supposed to be fixed. The drivers windshield washer is still not working.
10/13/2024
Svetlana S. VERIFIED CUSTOMER
Thank you, I received outstanding help.
10/13/2024
Renee R. VERIFIED CUSTOMER
Erin was able to de-escalate a complicated situation and get me taken care of in a timely manner with the most kindness I’ve seen in awhile! Thanks Erin
10/12/2024
Ron C. VERIFIED CUSTOMER
Service today was great. We have 3 Toyotas. I really would like to know when I will get a 2nd key for the Tundra I bought in February 2024?
10/12/2024
Greg M. VERIFIED CUSTOMER
I wasn’t ever called back when my vehicle was completed. I waited almost 2.5 hours and finally had to go ask when my vehicle would be finished. The person who helped me at that time told me the car was completed and brought it around for me.
10/12/2024
Brecken K. VERIFIED CUSTOMER
I really enjoyed the attention to detail and the care that the service team takes of your vehicle
10/12/2024
Mary D. VERIFIED CUSTOMER
Erin went well out of her way to ask the mechanic to look at a minor bumper repair that prevented me from washing my car at machine operated car wash. It was repaired with a grommet for $1.79. In believable service from Erin and whatever mechanic helped me (wish I knew their name too). Sincere and deep thanks to Erin.
Mary D
10/12/2024
Vicki G. VERIFIED CUSTOMER
Very personal answered some questions I had, and received the service to my car within a short wait.