Brae is always upbeat and positive, trying to help as needed
10/2/2024
Teresa L. VERIFIED CUSTOMER
I have used this service many times. Usually when the car is done, you pull it in the garage and I drive out. Today the man handed me the keys and told me it was located on the outside of the building. Even though they were pulling other vehicles in the garage. I went out and NO it was not next to the building. I came in and asked the gentleman if he could locate the vehicle. It was not up against the building but rather was in the parking lot surrounded by other cars.instead of pulling it into the garage he pulled it out front. After having the nice service you offered before and this guy being a **** because he had to find my car was not a good experience.
10/2/2024
Mikayla M. VERIFIED CUSTOMER
Jared Pospisil was a very helpful and thoughtful service advisor! He was knowledgeable about my vehicle and took the time to really look at options for my next services. I felt very secure in my decisions today thanks to Jared!
10/2/2024
Millina B. VERIFIED CUSTOMER
Stephanie provided the best service
10/1/2024
William P. VERIFIED CUSTOMER
None
10/1/2024
John T. VERIFIED CUSTOMER
Well, my name isn’t John for starters. ???? My husband’s name is John, but he wouldn’t even be able to find your establishment!! But hey, I realize it’s your computer system talking.
You’re forgiven as long as the service is good, and your humans are nice, and Stephanie is very nice!!!
Lin Taylor
10/1/2024
**** K. VERIFIED CUSTOMER
Thanks
10/1/2024
Nathan C. VERIFIED CUSTOMER
Was very nice, respectful, and personable. Was constantly getting updates on anything regarding my vehicle. We communicated back and forth very well, sharing all that we both knew in order to get the job done. Thanks to Michael, I got my truck back with good, new parts!
10/1/2024
Danielle L. VERIFIED CUSTOMER
You have very kind and friendly staff. I appreciate your help on the Maintenance Of my vehicle.
10/1/2024
Nailya Y. VERIFIED CUSTOMER
Very pleasant attitude was very polite and talkative
9/30/2024
Rita H. VERIFIED CUSTOMER
I so much appreciate the communication from staff. I’m no mechanic and they are always willing to explain recommendations and costs up front. I do all car service work in Lincoln because I trust in the staff to be honest and direct in their recommendations and communication with me. Always friendly and respectful.
9/29/2024
Lori K. VERIFIED CUSTOMER
I appreciate the service I received on September 26, however I wish the same problem would have been investigated more throughly on my visit on September 3rd instead of telling me the reason my rear hatch would not open was because my car was dirty .
9/29/2024
Jodi C. VERIFIED CUSTOMER
Angie was very polite & professional!
9/29/2024
Naresh A. VERIFIED CUSTOMER
The details were not provided correctly about the tire promotion
9/29/2024
Kelly A. VERIFIED CUSTOMER
What a great group of people you have!
9/29/2024
Lynn P. VERIFIED CUSTOMER
Mike is professional, knowledgeable, and courteous. He kept in touch and kept me informed throughout the process. I hope the repairs are as excellent as the service.
9/28/2024
Gordon Q. VERIFIED CUSTOMER
Great service, and great at keeping me informed as to current or potential future issues.
9/28/2024
Jack B. VERIFIED CUSTOMER
Excellent service
Michael did a great job - very professional and knowledgeable