I depend on technicians to keep my 2009 RAV road ready, and have never been disappointed in 15 years
9/26/2024
Bang N. VERIFIED CUSTOMER
I called service several times but they were kept me on hold time was out
But I really need vehicle back I known pay before pick up but nobody willing to help
Finally I found out the way to pay online then I take my car
9/26/2024
MICHELLE M. VERIFIED CUSTOMER
Always excellent service and communication.
9/26/2024
Joann L. VERIFIED CUSTOMER
Fast, efficient.
9/26/2024
Mark N. VERIFIED CUSTOMER
He was courteous and pleasant to work with.
9/26/2024
Jd S. VERIFIED CUSTOMER
You guy doing great job!
The only thing I trying to make appointment is very hard! I can’t pick the day and time!
9/26/2024
Mackenzie B. VERIFIED CUSTOMER
I reached out via phone only a couple minutes after my appointment (1:00pm) to ask a question regarding my vehicle inspection. Guy told me I will hear back later. Have not received anything.
9/26/2024
Susan W. VERIFIED CUSTOMER
The oil change took much longer than what I was told. Also, there was an advisory on the battery. The advisory said the people have been putting in smaller batteries, resulting in a short circuit and some fires. I was told the battery I have in there Is not the right size. But in the comments, it said the battery was too large. So that Was confusing and conflicting. Verbally I was told that for synthetic oil changes it’s a 10,000 mile cycle yet when I looked up at the sticker on the windshield that you put, it said to bring it in after 5000 miles. More conflicting information!
9/25/2024
Anthony A. VERIFIED CUSTOMER
Great service but expensive
9/25/2024
Thauna W. VERIFIED CUSTOMER
Friendly service with good explanations on what type of service our car needed.
9/25/2024
Colleen H. VERIFIED CUSTOMER
Stephanie was excellent. She was very helpful!
9/25/2024
Mark C. VERIFIED CUSTOMER
I don’t recall talking with Matt. We dealt with Jeff S.
9/25/2024
Raina H. VERIFIED CUSTOMER
Stephanie was super helpful and so sweet!!
9/25/2024
Shana N. VERIFIED CUSTOMER
She was helpful and knowledgeable about what was needed and done with my truck. She was also full of smiles and it was nice having her provide my service.
9/25/2024
Mickey J. VERIFIED CUSTOMER
Baxter is an honest auto dealer and mechanic shop. I have been going there for 6 years. Great customer service. If they would deal on the truck I wanted they could have made a sale.
9/25/2024
Virginia W. VERIFIED CUSTOMER
I have always been well satisfied with service at Baxters Toyota. Thank you!
9/25/2024
Susan J. VERIFIED CUSTOMER
I have never had my vehicle serviced and not had the windshield cleaned but it was not done on my visit. We had driven from Wayne so it had lots of bugs so it was very obvious that it was not done. Hopefully the oil change was done better. ????
9/24/2024
Kathy L. VERIFIED CUSTOMER
Thank you for your kindness. KathyL
9/24/2024
Gary S. VERIFIED CUSTOMER
Ty was very professional and explained everything thoroughly.
9/24/2024
Anthony N. VERIFIED CUSTOMER
The service person was concise and businesslike. Perfect for me because I brought food and wanted to get to eating!
I also like the texting to communicate information while you wait.
Thank you!