As usual I got excellent service from Brae and Baxter. Good work!
9/20/2024
ROBERT H. VERIFIED CUSTOMER
She was very friendly and helpful.
9/20/2024
ROBERT G. VERIFIED CUSTOMER
Well done
9/20/2024
Steve A. VERIFIED CUSTOMER
Evan has always taken good care of me. The consistency with your techs creates a positive experience and confidence they know my vehicle
9/19/2024
ANDREA H. VERIFIED CUSTOMER
Dry helpful w answering my questions
9/19/2024
Todd J. VERIFIED CUSTOMER
I wanted to share with you that I have entrusted the care of our Toyota vehicles with the Toyota dealership for many years. While I understand we are all human, it seems that lately when I bring in one of our vehicles for service or repairs, the knowledge of the service technicians is less than that should be expected. Jared’s customer service skills are very good and when I brought to his attention today a discrepancy in the service diagnosis today compared to the last one I had with me, he knew exactly how to handle it. The issue I brought to his attention was the status of the brakes on my vehicle. They had actually improved on today’s diagnosis compared to the previous one. I was expecting just the opposite- that I would be told my brakes should be replaced. All is well that ends well, although I would sure not want to be told my brakes are fine only to find out after I was in a wreck due to them. Overall I am pleased with Toyota, I just want you to be aware of my experience. Thank you.
9/19/2024
SCOTT M. VERIFIED CUSTOMER
On time service and professional support. Waiting area is clean and offers excellent amenities. Thank you
9/19/2024
MICHAEL D. VERIFIED CUSTOMER
Recall fix was handled quickly
9/19/2024
Janet C. VERIFIED CUSTOMER
Excellent service....trust you explicitly. No over sell. Thank you
9/19/2024
ROXY M. VERIFIED CUSTOMER
Josh was amazing yes I would recommend your dealership to all my friends that own Toyotas!
9/19/2024
Theodore B. VERIFIED CUSTOMER
Great job as always.
9/18/2024
Paul G. VERIFIED CUSTOMER
Super
9/18/2024
Sandra D. VERIFIED CUSTOMER
I love Toyota but I feel like there is something missing with the service communication. I would prefer to talk to a manager over the phone. It's nothing terrible I just feel like there's an opportunity for Toyota to be better.
9/18/2024
Robert N. VERIFIED CUSTOMER
Evan new general manager in kearney Baxter toyota.
9/18/2024
Thien Phuong. VERIFIED CUSTOMER
Good jobs
9/18/2024
Lynette R. VERIFIED CUSTOMER
Always professional, helpful and friendly. That's why I'm a repeat customer and recommend to others.
9/18/2024
Rene M. VERIFIED CUSTOMER
Stephanie was so very nice! Very helpful and completed it in a timely manner.
9/18/2024
Stephen V. VERIFIED CUSTOMER
Great service
9/18/2024
Melinda J. VERIFIED CUSTOMER
Efficient and all done in a timely fashion.
Thank You!